San Francisco Chronicle

Lowincome seniors feel pinch on food

- By Janelle Bitker Chronicle staff writer Carolyn Said contribute­d to this report. Janelle Bitker is a San Francisco Chronicle staff writer. Email: janelle.bitker@sfchronicl­e.com Twitter: @janellebit­ker

Before the coronaviru­s, lowincome seniors in the Bay Area would gather for lunch or breakfast at a community hall or pick up bags of groceries at senior centers and other food pantries. But with the state’s orders that all seniors over age 65 stay at home, service providers are having to quickly figure out how to get food to the most vulnerable population.

Anni Chung, CEO of SelfHelp for the Elderly, used to operate 15 congregate meal sites in San Francisco and San Mateo, where 1,000 seniors would get a nutritious meal and some muchneeded socializat­ion every day. After the Bay Area’s shelterinp­lace order, all of those meal sites closed.

Chung had to quickly transition to delivery — SelfHelp is now driving about 1,000 meals to seniors in San Francisco every day, with 400 more on the waiting list. She turned senior center kitchens into packing hubs, recruited volunteer drivers and drafted routes.

“We need a lot of manpower to keep up,” Chung said. “We can’t stop feeding people. For a lot of our seniors, that’s their only hot nutritious meal for the day.”

It’s not just the congregate meal sites. Food banks, food pantries, grocery delivery programs and Meals on Wheels are all seeing skyrocketi­ng demand for their services. But just as the need mounts, local organizati­ons are losing out on one of the biggest sources of volunteer labor: retirees, who are also being instructed to stay at home.

“Every single food access point is facing unpreceden­ted pressure,” said Kim McCoy Wade, director of the California Department of Aging. “How do we redesign our charitable food systems? How do we partner in new and different ways?”

Michael Altfest of the Alameda County Community Food Bank said his organizati­on is working furiously to purchase more food, get it out faster and expand distributi­on.

Over the past week, the food bank has received 50% more calls from seniors than usual.

“The people who are going to be impacted most by this over the long term are the people we are serving,” Altfest said. “It’s vulnerable seniors who depend on our groceries to stay healthy. If someone doesn’t have adequate nutrition, that’s going to impact their immune systems.”

One reason for the rise in calls could be because lowincome seniors who would normally buy groceries with CalFresh, the state’s version of food stamps, are currently required to visit stores in person — McCoy said the state is working to allow online grocery options. Meanwhile, since the shelterinp­lace orders were enacted, nearly 30 food pantries have closed in San Francisco, and 19 in Silicon Valley, according to Calmatters.

That’s why the San FranciscoM­arin Food Bank asked Harvest Food Pantry, located at St. John’s Presbyteri­an Church in the Inner Richmond, to expand beyond serving just people who live in the neighborho­od. Before the coronaviru­s outbreak, 250 families would come each Sunday. After shelter in place, that number dropped to 144. Pastor Theresa Cho said a lot of the pantry’s regulars are seniors, who are likely staying at home.

“I think people were scared to come out, and they were uncertain if we were even open,” said Cho, who tweaked the pantry’s operations to maintain social distancing.

The coronaviru­s brought even more dramatic changes to Elder Care Alliance’s Mercy Brown Bag Program, which distribute­s bags of groceries to 5,000 seniors at designated locations in Alameda County. One thousand individual­s who normally travel to Mercy’s dropoff locations suddenly required their own deliveries, and since shelter in place, more than 200 new people have requested services.

“Our phone is ringing off the hook,” said program director Krista Lucchesi.

Between now and April 7 — the scheduled end of shelter in place — Mercy needs 175 volunteers to pack grocery bags and deliver them. Similarly, every time SelfHelp adds another 300 seniors to its list, the organizati­on needs 20 more volunteers per day. Recruiting enough people during a pandemic will be their biggest challenge, especially because both organizati­ons typically rely on a pool of volunteers of retirement age who are also instructed to stay home.

“A big part of the antihunger emergency food safety net traditiona­lly has been run by people who are older,” said Jessica Bartholow, legislativ­e advocate for the Western Center on Law and Poverty. “All the programs, church pantries, soup kitchens are staffed by volunteers who are now being told to stay home. There is a real crumbling of the natural infrastruc­ture of California antihunger assistance programs.”

The Department of Aging is exploring partnershi­ps with private delivery companies to see if they could add meals for lowincome seniors to their normal routes, according to Wade. She also anticipate­s services like Meals on Wheels to roll out frozen meals, so volunteers can deliver more food with fewer trips.

SelfHelp’s Chung is already considerin­g frozen food, but she’s staying optimistic that she’ll recruit enough volunteers to meet demand.

“I have faith in people wanting to help with the crisis,” she said.

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 ?? Photos by Nick Otto / Special to The Chronicle ?? Top: Stephen Ngan and Ho Take Fu deliver meals to senior citizens living at The Lady Shaw Senior Center in San Francisco. Above: Chicken and rice was on the menu.
Photos by Nick Otto / Special to The Chronicle Top: Stephen Ngan and Ho Take Fu deliver meals to senior citizens living at The Lady Shaw Senior Center in San Francisco. Above: Chicken and rice was on the menu.

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