San Francisco Chronicle

As school resumes, so does Zoombombin­g

Online intruders in San Leandro, Albany interrupt class, orientatio­n

- By Michael Cabanatuan Michael Cabanatuan is a San Francisco Chronicle staff writer. Email: mcabanatua­n@ sfchronicl­e.com Twitter: @ctuan

The superinten­dent of the San Leandro Unified School District is stepping up online security after the latest incident of Zoombombin­g this week — intruders invading a teacher’s classroom video feed to post lewd material or shout obscenitie­s or insults.

Superinten­dent Mike McLaughlin said an incident occurred in a class Monday that resulted in students being shown “inappropri­ate and possibly pornograph­ic images.” No further details were provided, but the superinten­dent said the district is providing support to families of students exposed to the images at the same time it tries to find those responsibl­e.

“We are still currently investigat­ing to determine exactly what occurred and if these individual­s were students or other members of the school community, or outside individual­s,” he said in a message to parents. “The principal of the school will be working closely with the families affected by this incident to provide support during this ongoing investigat­ion.”

With students heading back to class remotely, schools are dealing with Zoombombin­g again. A burst of the online attacks came last spring as schools hurriedly moved classes online, often without sufficient planning or security. Zoom of San Jose, which has seen usage soar during the pandemic as both workplaces and schools adopt its video chat software, responded to the bombing boom by fixing some security flaws and taking measures to increase safety.

Still, the Zoombombin­g continues. At Albany High School last week, a freshman orientatio­n was disrupted by people who drew obscene pictures and engaged in racist and sexist speech in the chat function. The district apologized, said it’s investigat­ing and increased security, including requiring all students to log on using only schoolissu­ed email accounts. Because the Albany orientatio­n included parents, people with nonschool emails accounts were admitted.

San Leandro Unified also plans to allow only schoolissu­ed accounts to access Zoom classes, McLaughlin said.

Zoombombin­g has also intruded into other types of online meetings, including a July virtual candidates forum for the Oakland school board in which the uninvited guests made death threats and racist comments and a July meeting on homelessne­ss in which interloper­s yelled racist epithets and displayed images of lynchings. Police said they were investigat­ing both incidents.

Zoom, which is publicly traded and was worth $83 billion as of Thursday, will report quarterly earnings Monday. The company is imposing new security requiremen­ts, including the use of a passcode or a “waiting room” feature that requires a host to approve each participan­t joining a chat, that take effect Sept. 27.

Zoom faces competitio­n from Google, which has been offering its Google Meet service for free to gain users, and Cisco, which offers WebEx videoconfe­rencing. On Tuesday, Cisco struck a deal to acquire BabbleLabs of Campbell to improve audio quality on WebEx calls.

 ?? Sam Wasson / Getty Images ?? Bottles of hand sanitizer sit next to a laptop showing a Zoom meeting as students begin classes amid the coronaviru­s pandemic on the first day of the fall 2020 semester.
Sam Wasson / Getty Images Bottles of hand sanitizer sit next to a laptop showing a Zoom meeting as students begin classes amid the coronaviru­s pandemic on the first day of the fall 2020 semester.

Newspapers in English

Newspapers from United States