Personal Emergency Response System
So, you’ve seen the ads,
and heard the related, “I’ve
fallen and I can get up”
trope already many more
times than anyone would
want to, so what’s new to
learn about Personal Emergency
Response Systems
(PERS) and how they can
benefit you or someone
you know who is at risk
of falling? Well, first of
all - - and this really hasn’t
changed - - PERS don’t
prevent falls. They won’t
help you to stay on your
feet, and they can’t catch
you when you fall or help
you up from a fall. They
do, however, offer many
benefits that go overlooked,
as well as providing many
new features and added
flexibility that didn’t exist
in previous models. Before
we discuss these though,
let’s review what PERS are
and how they work.
So PERS are integrated
alert systems with neck or
wrist-worn buttons used
to summon help through a
monitoring call center in
the event of an emergency.
These emergencies
can be of the medical sort,
but also popularly around
falls and the inability to
get back on one’s feet in
the familiar ads you have
seen and heard. Let’s
also be very clear . . . .
these devices work, they
work well, and they have
rescued and saved tens
of thousands of people
in very difficult circumstances.
So, despite the
awkward tropes and
affronts to our good sense
and dignity, PERS are
invaluable tools to help
anyone who lives alone
or is at increased risk for
whatever reason maintain
their independence.
Generally, PERS work
to provide the individual
user the opportunity to
push an emergency call
button and summon help
by placing an outgoing
call, using a connection
to the home telephone
system, to a staffed call
center operated by the
producers and providers
of the equipment. The
call center staff maintain
a digitized record of the
user’s emergency contacts
in order of preference,
and if those contacts fail
to answer, or if the user is
unable to respond to the
call center staff’s inquiries
about the need for help,
then a call is made to local
9-1-1 dispatch to respond
and assist. Pretty straightforward,
really.
More interestingly is
how the newest technology
operates within the
same sort of framework
and protocols to help keep
users safe and independent
in ways that are more
robust, more flexible,
and more discrete. Some
of these technological
advances with the equipment
and connectivity are
pricier, but an interesting
development of these
advances is that they have
actually driven the price
for more basic units down,
and those are available
to meet the needs of less
affluent users through
local programs that make
them available on an
income-based sliding fee
schedule, or for free to
qualified individuals.
The newest systems have
more range, allowing
users to work and move
more safely around the
deck, patio, or garage
areas of their home, or
even in the yard if it isn’t
overly large. These PERS
also have cell phone
connectivity, so that a
landline which many of us
have dropped altogether
isn’t necessary. In fact,
the cell phone connected
version also allows a user
to take the system and its
functionality with them
wherever they go around
their home, community,
and even on trips outof-town
- - anywhere a
cell phone signal can be
obtained. Finally, many
of the new PERS also provide
the option of a wristworn
device in the form
of a stylish smart watch,
providing users with
all the important safety
benefits in a modern and
unobtrusive wearable
format. These versions,
as well as some of the cell
phone connected pendant
systems also have new
technology that will sense
a sudden and dramatic
fall using an embedded
accelerometer designed to
respond to the vibrations
associated with a sudden
fall and impact, triggering
an automatic call to the
monitoring call center.
Seniors Council Fall
Prevention Program staff
are interested in helping
people maintain their
independence and ability
to do what they love to
do for as long as possible.
We know that helping
to prevent falls is one of
the single best and most
important things that we
can do to help achieve
this result. PERS go a
long way toward helping
people maintain their independence
and continue
to pursue and enjoy the
things they love most, and
by addressing some of the
fears around falls, helping
us do more of what we
safely.