Santa Cruz Sentinel

What can be done about all these scams?

- Don Miller is the Sentinel's Opinion editor and former editor in chief of the Sentinel and Monterey Herald.

On Sunday, I wrote about an elaborate scam that began on the internet involving cyber currency and alleged bank fraud and that ended up costing a local couple nearly $120,000.

What they found out, and countless others have learned, is that little can be done on a local law enforcemen­t basis to recover money lost, since these crimes often aimed at older folks are the product of thieves hidden behind layers of electronic cover, often in other countries and mostly out of reach even of the U.S. federal government.

One Santa Cruz reader responded to my previous column with an account of how a friend of hers, 80 years old with dementia, has been scammed out of at least $250,000 by falling for a scheme that promises her a huge prize if she first pays taxes on the guaranteed winnings.

But when the reader contacted local law enforcemen­t on several occasions, the best they could offer was sending her to the FBI's Internet Crime Complaint Center. She filled out a lengthy questionna­ire on the site, but later learned that the site only handled complaints from victims themselves. Since her friend suffers from dementia, that was unrealisti­c.

Americans lost $10.3 billion in internet scams just in 2022, according to the FBI.

So what can be done?

In its most recent bulletin, AARP published an updated “Fraud Survival Guide” that details how scammers, like some primordial virus, continue to adapt to current trends and news, including those that begin as random text messages that pop up on your phone addressed to someone else. If the recipient replies that the message was misdirecte­d, the scammer, often an automated chatbot, sends out follow up messages promising everything from financial windfalls to romantic relationsh­ips. Just click here.

The AARP guide cautions members and readers to never respond in any way to texts from numbers you don't recognize. Just delete the text. Then block the phone number.

Then there's the fake bank impersonat­or swindles. AARP warns that scammers in this racket have become so good at impersonat­ing bank officials that victims don't suspect a con until it's too late.

Again, never reply to messages that come across your computer screen and never, ever give out bank site pass codes or other ID without first contacting your banking institutio­n.

Then there are myriad crypto currency swindles aimed at people who have already been scammed out of money in the amorphous crypto marketplac­e. Scammers promise they can recover the lost money if the recipient just sends back personal ID informatio­n, including bank account numbers.

The money in all likelihood is not coming back as the local couple I interviewe­d for the previous column, who were swindled through fake bank officials and a crypto currency con, finally accepted. Do not respond.

Other trending scams include fake testimonia­l requests; fake barcodes on gift cards scammers have placed atop legitimate bar codes; fake high school sports streaming sites promising access to sites showing a young relative's games or matches; and sites promoting personal or business relationsh­ips.

Again, make sure you block scammers and never agree to go onto private channels to continue the conversati­on. And never fall for any request that involves crypto.

Then there's the fake delivery scams, that come from fraudulent sites impersonat­ing delivery businesses, or online marketplac­es such as Amazon. The safe response beyond deleting these messages or blocking the caller is to contact the legitimate services using a verified phone number or online presence.

AARP also published a howto list of steps you can take to protect yourself from the creepy online scam world. For a complete guide to avoiding frauds and scams, visit AARP's website at aarp.org/Fraud, or call their fraud watch help line at 877908-3360.

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