Santa Fe New Mexican

The mad dash to exit the plane

- CHRISTOPHE­R ELLIOTT Christophe­r Elliott is an author, consumer advocate and journalist. Contact him at chris@elliott.org.

It’s not your imaginatio­n. Airline passengers want to be first off the plane — and they would do almost anything to exit the aircraft as soon as it pulls up to the gate. saw it after my recent flight from Los Angeles to Houston landed. I opened the overhead bin to grab my carry-on bag, and I was nearly knocked back in my seat by a guy who was barreling toward the front without even an “excuse me.”

Other air travelers have experience­d exit envy, too. As soon as Neil Gupta’s recent flight from Houston to Salt Lake City came to a stop at the gate, an impatient passenger jumped up and sprinted to the front, squeezing past the other passengers.

“He kept saying he had to make a connection,” recalls Gupta, a dentist from Seattle. “I got off and went to the nearest restroom and guess who was washing his hands? Maybe he had a bathroom emergency?”

Nah. It was probably a me-first thing. It’s happening more often, and passengers find it annoying. In fact, 58% of travelers surveyed by Kayak said passengers should not rush to get off the plane, even if they have a tight connection.

Yet here we are, on the verge of what will probably be the busiest year for air travel in the history of modern aviation — and people can’t even wait their turn to get off the plane. There’s a reason this is happening, and as it turns out, there’s a way to get off the plane early if you need to. I’ll tell you how in just a minute.

Why do people want to get off the plane first?

There are two main reasons for the mad stampede off the plane — and both are terrible.

The most commonly used excuse is that they have to make a connection. That seems like a legitimate reason for pushing ahead of everyone else. But when that happens, and there really is a tight connection, flight attendants will usually make an announceme­nt to please remain seated so that those with a connection can disembark first.

But the lone passenger shoving his way to the front of the aircraft? Not buying it.

The other reason? They’re in a hurry and have to urgently get off the plane. Seems legit, too, until you see them waiting at the luggage carousel with the rest of us. The only legitimate emergency I can think of is having to use the bathroom. But planes have bathrooms, so doesn’t that mean they should be rushing to the back of the aircraft?

“There are people who try to exit first under false pretenses, pretending they have a short connection or creating some other faux-urgent need,” says Nick Leighton, an etiquette expert and co-host of the weekly etiquette podcast Were You Raised By Wolves? “This is rude.”

Got that? The etiquette expert says it’s rude. And I agree.

How to get off first without being rude

But you can get off the plane early the right way.

“The politest way is to enlist the aid of the flight attendants,” says Jodi RR Smith, an etiquette consultant. “They’ll verify if it’s a legitimate request and ask passengers to allow the connectors to exit first.”

Another strategy that works — and airlines love this one — is buying a seat closer to the front of the plane. That’s what Edd Horenburge­r did when he had a short connection on a trip from Tokyo to Philadelph­ia.

“I paid for an upgrade — and it worked,” says Horenburge­r, a retired printer from Philadelph­ia.

Don’t forget — there’s no prize for getting off the plane first. If you’re trying to make a connection, getting to that next flight in time is the only thing that matters.

When the first leg of Kathy Lopez’s flight from New Delhi to Phoenix was delayed, she turned to a flight attendant for help. Instead of letting her off the plane early, the crew member told her to find her after the plane landed. She did.

“She escorted me through several concourses, bypassed security and onto my next flight,” she says. “If she hadn’t done that, I would have missed my flight — and I would have missed Thanksgivi­ng with my family.”

Whose fault is this early exiting problem?

It would be tempting to blame the rise of these connection con artists on a breakdown of civility in society.

But it turns out there’s a reason we’re seeing more of this behavior.

Airlines are largely responsibl­e for the mad stampede off the plane. They operate “hub-and-spoke” flights that necessitat­e a connection, and then they often schedule the connection­s too close together.

That makes passengers nervous and ready to bolt the moment the plane lands.

The fix is more point-to-point flights and more generous connection times so passengers don’t feel like they have to sprint across the terminal to make their next flight.

Oh, I know. There are people in the airline industry who will tell me I don’t know what I’m talking about. But wait until you get knocked over by a nervous passenger on your next flight, and then let’s have a discussion about this.

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