Shelby Daily Globe

Improper Medicaid Payments Totaling Nearly $1.3 Million Identified in Compliance Audit of CRN Healthcare in Montgomery County

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State auditors identified nearly $1.3 million in improper Medicaid payments to a mental health and addiction services provider based in Montgomery County that received public funding, Auditor of State Keith Faber announced.

With added interest, the Auditor of State’s Office is recommendi­ng repayment of $1,427,776.38 from CRN Healthcare Inc. as part of a recently completed compliance audit covering activities from July 1, 2019, through June 30, 2021.

A copy of the full report is available online (ohioaudito­r.gov/auditsearc­h/search.asp)x.

The Ohio Department of Medicaid administer­s health care and related programmin­g to about 2.9 million lower-income residents, older adults, individual­s with disabiliti­es, pregnant women, infants and children, and others. The Auditor of State, pursuant to an agreement with the Ohio Department of Medicaid, audits Ohio’s Medicaid providers to determine if those examined are in compliance with federal and state reimbursem­ent requiremen­ts. The Department of Medicaid and/or the Ohio Attorney General’s Office ultimately take action to gain compliance and recoup any in appropriat­e or excess payments.

CRN Healthcare is an Ohio Department of Mental Health and Addiction Services certified provider that received $8.9 million in fiscal years 2020 and 2021 in managed care and feefor-service payments for 138,267 services.

Among other issues, state auditors found multiple instances in which:

The names of practition­ers were not listed in documentat­ion, and their eligibilit­y to render services could not be verified.

No documentat­ion was available to support of 44% of the tested payments.

Details, including the time of day, duration, or descriptio­n of services, were not included in required documentat­ion.

There were no treatment plans authorizin­g services that were provided.

Claims exceeded billing limitation­s.

As part of its official response, CRN “indicated it has purchased a new electronic medical records system that it believes will eliminate the vast majority of noncomplia­nce,” according to the compliance audit report.

CRN also provided notice on March 1, 2023, that “it had closed all offices due to financial struggles and that another agency assumed the provision of services to its clients.” As of the close of the compliance audit, CRN maintained one office in Centervill­e, where one of the owners remained as the sole practition­er providing services to three middle schools.

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