Fire De­part­ment feed­back

Siloam Springs Herald Leader - - NEWS -

The Siloam Springs Fire De­part­ment has an­nounced a new Emer­gency Med­i­cal Ser­vices Cus­tomer Sur­vey. This will al­low in­di­vid­u­als who have been treated by a city am­bu­lance to pro­vide hon­est and con­fi­den­tial feed­back about their ex­pe­ri­ence. Cus­tomers can pro­vide valu­able in­sight and feed­back into the Fire De­part­ment’s per­for­mance.

“Our goal is to con­stantly strive to im­prove the qual­ity of the ser­vices that we pro­vide to the ci­ti­zens,” said Siloam Springs Fire De­part­ment Chief Jere­mey Criner. “The feed­back that we re­ceive will be an in­te­gral part of our qual­ity im­prove­ment pro­gram.”

If you’ve had any in­ter­ac­tion with the City’s EMS crews, please take a few min­utes to fill out the EMS Cus­tomer Sur­vey lo­cated on the Fire De­part­ment page of the City web­site, www.si-loam­springs.com/199/Fire.

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