Sound & Vision

Wheel of Artifacts

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I wanted to point out an interestin­g (if frustratin­g) situation with the 4K stream of Amazon’s new flagship show, Wheel of Time. Simply put, there’s something terribly broken with its 4K/ HDR stream that causes the show to look hideous. It’s all the more shocking when I compare Wheel of Time to other 4K shows streamed from Amazon using the same device and setup. I’m already disappoint­ed to see video quality drop as we shift from discs to 4K streaming, although even a videophile such as myself will admit that it can still look pretty good.

Andre Vrignaud / via email

AG responds: I checked out the first episode of Amazon’s Wheel of Time to check if I could see the same issues you describe. The streamer used was an Apple TV 4K and the display a Sony VPL-VW325ES SXRD projector. While I can understand how a show with many fast action sequences that unfold in the dark can create pixelizati­on, banding, or other artifacts (I’m reminded here of the concluding episode of

Game of Thrones on HBO Max, which was a visual disaster when I and many others streamed it), I can’t say I noted any picture quality problems with Wheel of Time. Quite the opposite: images were solid, and there were no Hdr-related artifacts. Perhaps Amazon has an issue with the consistenc­y of its streaming quality? Hard to say with absolute certainty, but for 4K streaming, I’d recommend using the fastest possible internet connection, and to also make sure your router and Wi- Fi setup have sufficient bandwidth. (I use a Netgear Orbi system and swear by it.)

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