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Pandemic-baking Britain in need of flour

- By Geneva Abdul The New York Times

A week before Britain came to a standstill in mid-March, the Wessex Mill found itself fielding nearly 600 calls a day requesting one of the country’s hottest commoditie­s: flour.

The mill in Oxfordshir­e has produced nearly 13,000 small bags of flour each day during the coronaviru­s pandemic, a fourfold increase. Demand led Emily Munsey, a flour miller who runs the business with her father, to hire more staff and add afternoon and night shifts to keep the mill running 24 hours a day, seven days a week, for the first time in its 125-year history.

“It’s been very challengin­g as a company. The amount of work we’ve all had to do has increased a huge amount,” said Munsey, who has since scaled back to five days a week, although still around the clock, to give employees a weekend break. “Demand remains consistent­ly obscene.”

Commercial mills produce nearly 4 million tons of flour each year in Britain, according to the National Associatio­n of British and Irish Flour Millers. With much of the country stuck at home, baking has surged, and retail-size flour bags have become scarce on grocery shelves.

The coronaviru­s outbreak has flooded social media with# corona virus baking and #quarantine cookies. Yeast is in short supply, and butter sales have soared. In April, Google searches for cake, bread and flour skyrockete­d.

The desire for flour has led some baking

Britons to buy commercial-size sacks, some to try new recipes and others to monetize the shortage, with bags of flour going on eBay for more than $85.

For many, baking serves as a respite from chaos. “One of the ways to interrupt anxiety is to let other senses take over,” British

culinary author and television star Nigella Lawson told The Guardian.

Artisanal mills are feeling the surge in demand, according to the Traditiona­l Cornmiller­s Guild. A traditiona­l water-powered mill in northeast England was inundated with a 500% increase in demand and had to close its online shop. Another, on a 1,000year-old milling site in the country’s south, ceased production in 1970 but has restarted to supply flour to local shops.

Wessex Mill can’t easily meet demand with its traditiona­l flour mill, which is slower than facilities that use modern methods. Munsey’s family founded it in 1895 in Oxford on the River Thames, but the original building burned down in the 1950s. Now located in Wantage, in Oxfordshir­e, the mill is electric-powered and operates on a secondhand 1940s roller mill installed by her grandfathe­r.

“We’re an artisan flour mill,” said Munsey, whose customers include wholesaler­s and bakeries across Britain that order up to 10 tons of flour a week. “We’re not someone who has previously produced vast quantities of flour, and now people just want lots and lots and lots of flour.”

The frenzy has also made securing paper bags challengin­g, but Munsey had stock prepared. “We’ve mostly just eaten through our Brexit stockpile,” she said. A new machine can label 2,000 bags in 20 minutes.

The problem in Britain isn’t merely a flour shortage but the industry’s inability to package small bags quickly enough. Large, commercial milling sites produce 99% of the flour in Britain. They typically provide 16-kilogram, or about 35-pound bags of flour to bakeries, so shifting to retail bags, which make up only a sliver of the market, has proved difficult.

“It’s unpreceden­ted,” said Alex Waugh, the director general of the National Associatio­n of British and Irish Flour Millers. “For more than a month now, the output of flour for home baking has been double the normal level,” increasing to 4 million bags a week.

As Britain eases out of lockdown restrictio­ns, Munsey hopes that new customers will continue to use Wessex Mill flour, find new skills and maybe take up more home baking.

But during the first few months of the crisis, her exhaustion overpowere­d her desire to bake.

“If you bake bread flour, you need to dust the surfaces,” she said, “and wiping up any more flour when you get home is just beyond me.”

 ?? ALEX ATACK/THE NEW YORK TIMES ?? Bags of flour are loaded onto a pallet May 15 at Wessex Mill in Wantage, England.
ALEX ATACK/THE NEW YORK TIMES Bags of flour are loaded onto a pallet May 15 at Wessex Mill in Wantage, England.

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