South Florida Sun-Sentinel Palm Beach (Sunday)

NLRB: Starbucks held up union workers’ raises

- By Dee-Ann Durbin

The National Labor Relations Board says Starbucks is violating U.S. labor law by withholdin­g pay hikes and other benefits from stores that have voted to unionize.

The labor board’s Seattle office filed the complaint late Wednesday against Starbucks. The complaint is based on charges filed by Workers United, the union trying to organize Starbucks’ 9,000 company-owned U.S. stores.

The complaint adds to an already lengthy paper trail in the acrimoniou­s relationsh­ip between Starbucks — which opposes unionizati­on — and Workers United. More than 220 U.S. Starbucks stores have voted to unionize since late last year.

The complaint is one of at least 20 that NLRB regional offices have filed against Starbucks alleging unfair labor practices. Starbucks has also filed complaints against the board and the union. Last week, the company asked the NLRB to halt union elections entirely, saying it has evidence that a regional office improperly coordinate­d with union officials. A decision in that case is pending.

In the case filed Wednesday, the NLRB said Starbucks violated labor law by offering raises and benefits — including increased training, career developmen­t opportunit­ies, expanded tipping and even looser dress code policies — only to nonunion stores.

Starbucks announced the $200 million in added worker pay and benefits in May after a series of meetings with workers around the country. At the time, Starbucks interim CEO Howard Schultz said U.S. labor law requires union stores to negotiate their own contracts with the company.

“We do not have the same freedom to make these improvemen­ts at locations that have a union,” Schultz said in a conference call with investors.

Starbucks reiterated that argument in a statement Thursday.

“Wages and benefits are mandatory subjects of the collective bargaining process,” the company said.

The complaint seeks back pay for affected employees.

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