South Florida Sun-Sentinel (Sunday)

Getting started on a financial plan

- Jill Schlesinge­r Jill on Money Jill Schlesinge­r, CFP, is a CBS News business analyst. A former options trader and CIO of an investment advisory firm, she welcomes comments and questions at askjill@jillonmone­y.com.

Did you celebrate the recent World Financial Planning Day by creating a financial plan? I’m guessing the answer is no, because according to the 2018 Charles Schwab Modern Wealth Index, only about a quarter of Americans have a written financial plan.

Respondent­s who do not have a plan cite the age-old culprits: thinking they don’t have enough money, not knowing how to get a plan or never considerin­g one. But with the advent of technology, creating a plan may be easier than most think.

Online platforms, such as Wealthfron­t and Personal Capital, old school players like Vanguard, Charles Schwab and Fidelity and their more expensive cousins in the brokerage world have all expanded their digital services to include investing and advice.

If you have a more complicate­d situation or simply like dealing with a human being, these services have started to combine technology with real people to help you out. The fees are usually reasonable, with most ranging from

0.25 to 0.5 percent annually, though some go as high as 1 percent.

Of course, if you are a person of a certain age (ahem, like the one writing this column), after you visit the websites of these platforms, you might notice that they don’t always seem userfriend­ly for everyone.

Robo-advisers are best for investors who are comfortabl­e using a digital interface with minimal to no human contact, so that means its clientele will tend to be young, Knowledge@Wharton reports.

Considerin­g that those over 50 hold about

80 percent of investable assets and that this group is likely to face a dizzying array of retirement and Social Security decisions, as well as worrying about their aging parents and adult children, the hyper focus on the tech-savvy,

under-35 crowd could be a mistake.

For those of you who want to engage an adviser, whether online or the human variety, you should still be asking important questions.

1. Do you put your clients’ interests first at all times?

This is also known as the fiduciary standard and most online platforms adhere to this important, legal concept. As of Oct. 1, 2019, the CFP Board will broaden the fiduciary standard for CFP profession­als — effectivel­y requiring them to put a client’s interest first at all times.

That said, there’s no need to wait a year before engaging someone who puts you first at all times. Many CFPs already adhere to the standard at all times, as do CPAs with the Personal Financial Specialist (CPA-PFS) credential, CFAs and those financial planners who are members of the National Associatio­n of Personal Financial Planners.

2. How will I pay for your financial planning services?

Planners can be paid in several ways: through asset management or hourly fees, commission­s or a combinatio­n of both. As part of your written agreement, your planner should make it clear how she will be paid and should estimate what those costs are likely to be for your specific circumstan­ces.

3. What services do you offer?

Some planners prefer to work with clients whose assets fall within a particular range or focus on specific areas, like retirement or education funding or tax planning. Be sure that your needs match the adviser’s expertise.

Additional­ly, is the firm a one-stop shop, where you will receive comprehens­ive advice and the purchase of investment or insurance products? If not, ask under which circumstan­ces the planner might bring in another profession­al, such as a salesperso­n, an attorney or a CPA. eaders who can come to grips with their blind spots and tune into unspoken rules are skilled indeed. Both of these things fit into the broader camp of self-awareness — one of the hallmarks of strong leadership.

In my experience, there’s nothing more frustratin­g than working with a non-self-aware leader (other than working with martyrs who insist on hauling their hacking, germ-spewing selves to work).

Here are five things the most selfaware leaders are dialed into.

They know what they don't know

Perhaps the worst non-self-aware leaders are those who believe they know plenty about everything so they need little help on anything. They don’t understand that projecting omnipotenc­e doesn’t draw others to them; it repels them. And so this lack of self-awareness festers as the arrogant leader works more in isolation and far from effectiven­ess.

Be like the most self-aware leaders. Admit, embrace and even celebrate what you don’t know. Surround yourself with complement­ary talents, not mini-mes. This is crucial if you’re an entreprene­ur in particular because you’re fooling no one but yourself if you think you know everything and plow forward without getting help.

Being aware of what you don’t know/are not good at and enlisting help (even paying for it) will be one of the best lessons you ever learn.

They know what their communicat­ions really are saying

Whether it’s email, team meetings or town halls, the self-aware leader works hard at understand­ing the

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