Southern Maryland News

Seeking your input on county government in online survey

Inside your county government

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Charles County Government is partnering with National Research Center Inc. to conduct the National Citizen Survey (NCS). We are seeking your input on a variety of questions on the quality of life in the community, local policies, demographi­cs, rating of local government services, and your use of county government services. This is the second time that Charles County Government has partnered with NCS to survey your feedback.

Earlier this month, a random and scientific sample of 1,600 households received invitation­s by mail. If you have not yet participat­ed in the survey, you are invited to take the survey online at http://bit.ly/ charlescou­nty2018 from Friday, Oct. 26, to Friday, Nov. 9.

The NCS was among the first scientific surveys developed to gather resident opinion on a range of community issues and has been used in more than 350 jurisdicti­ons across 46 states. It is a high-quality, cost-effective scientific survey of resident opinion and an important benchmarki­ng tool that allows for comparison among communitie­s. Communitie­s using the NCS have reported that the tool helped improve performanc­e, strengthen communicat­ions with community stakeholde­rs, and identify clear priorities for use in goal and budget setting.

Results collected from the survey will be used to evaluate how Charles County Government is serving residents, to better gauge perception­s of the county, and to make comparison­s with peer local government jurisdicti­ons. We will compare this year’s survey results against the first year’s survey. We will also use the feedback to plan and prioritize our work strategica­lly as we move forward. Results from the survey will be posted on the county website atwww. Charles County MD. gov. Stay tuned for additional details.

By knowing the success of our county government operations, services, and programs for the community, we will be able to serve you better and grow in areas needing additional focus. We thank you in advance for taking time to participat­e in our survey. We look forward to your feedback!

Michael D. Mallinoff is the County Administra­tor for Charles County Government

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