Consumers lose thousands to fake repair scheme
No doubt, it’s tempting to sign up for a “quick fix” to clean up your credit. Who wouldn’t want to instantly find a way to add 100 or more points to a credit score to qualify for a rewards-packed credit card? Or maybe, finally, qualify for a great deal on a car loan?
But the Federal Trade Commission and others are warning that any company that charges money in advance for credit repair is going against the law.
The federal Credit Repair Organizations Act, which was enacted in 1996, makes it illegal for credit repair companies to lie about what they can do to clear up a clouded credit report, or charge upfront fees before they do the job they promised to do.
Things can go really bad when consumers latch onto ridiculous claims—such as that somehow you can piggyback on a stranger’s good credit to shore up your credit history.
Yes, there are even a string of YouTube videos to convince you this is brilliant idea.
Some outfits have said things like: “From 620 to 780+ in 3 Weeks? Yes!”
The Federal Trade Commission took action in late June to stop an operator called Grand Teton Professionals that pitched fake credit repair services via various websites, including DeletionExpert.com, InquiryBusters.com, and TopTradelines.com.
The FTC complaint alleges the defendants bilked consumers out of $6.2 million.
Since at least 2014, the FTC claimed, the company and its websites operated an unlawful credit repair scam that deceived consumers across the country.
Don’t bet negative marks will disappear
The egregious claims included falsely promising that they could remove negative marks on a consumer’s credit report as well as extracting thousands of dollars in illegal advance fees, according to Gregory Ashe, senior staff attorney for the FTC in Washington, D.C.
Negative marks could be removed in the case of ID theft, he said, such as if someone opened a credit card using your Social Security number. But otherwise, a credit repair outfit cannot remove legitimate negative remarks. Various negative marks, such as a car repossession, would last seven years on your report and then fall off.
You can, of course, dispute any errors on your own.
In addition, the websites actually went as far as including terms that would prohibit a consumer from making disparaging comments online about the companies. Somehow the consumer could face a $25,000 charge for making negative remarks.
Really? The threat alone, though, meant some consumers wouldn’t take a chance saying a negative word, according to regulators.
“It’s enough to chill a consumer who believes it means what it says,” Ashe said.
As a result, many consumers said they couldn’t find complaints online about the credit repair sites so they thought it was OK to send thousands of dollars, Ashe said.
Some consumers, though, did reach out and complain to the Better Business Bureau, the Federal Trade Commission and their state Attorney General. Such data is gathered and monitored by the Consumer Sentinel Network, an online investigative tool of the FTC. And those complaints helped the FTC in its case.
Ashe said the hope is that others engaging in wrongful practices will take notice of the action against Grand Teton Professionals. (No one answered calls to the company last week. Only recorded music played on the line.)
Consumers are warned to stay away from a company that promises that “it can get rid of most or all negative credit information in your credit report, even if the information is accurate and current,” according to the Michigan Department of the Attorney General’s alert on credit repair scams on its site at www.michigan.gov/ag.
Consumers paid thousands for nothing
Having bad credit can mean that you aren’t able to take out a loan because lenders don’t want to deal with high-risk borrowers.
And when consumers are in a bind, they don’t always think clearly when they see a possible quick fix to their troubles.
Complaints found on the Better Business Bureau site, for example, indicated that consumers paid anywhere from $1,100 to $4,000 to Top Tradelines to piggyback on someone’s credit card accounts to build their own credit history.
“For a fee, defendants offer to register consumers as ‘additional authorized users’ on one or several credit cards or line of credit accounts held by unrelated account holders with long-standing positive payment histories (a practice also known as ‘piggybacking’ credit),” the FTC said in its complaint.
We’re not talking here about the long practice of making a son or daughter an authorized user on a parent’s credit card. That’s a legitimate strategy for building credit.
Instead, we’re talking about an outside company cooking up a deal that involves paying someone with great credit to give someone with bad credit a shot as being an authorized user to build up a credit history.
“They almost act like online companies that set up blind dates,” said John Ulzheimer, a credit expert who formerly worked for credit-scoring company FICO.
Like online dating, you’re not always talking about a happy ending, either.
“The reality is making the person an authorized user is a sham,” said the FTC’s Ashe.
The person with a low credit score is not truly an authorized user; they can’t charge anything on the card. So they would be artificially raising a score, not accurately reflecting their creditworthiness and actual ability to pay their bills, if it worked, he said.