Call or e-mail after interview

Ijust had a second interview and asked them when they would be making their decision. The response was “yesterday.” How long should I wait to recontact them?

J.T.: It’s great to hear that they actually gave you an answer — some hiring teams won’t offer any specifics.

Dale: Although, you could argue that “yesterday” is more joke than answer — they could offer up the same response a month from now.

J.T.: Well, it’s answer enough. I’d follow up immediately. However, instead of just asking if they’ve made their decision, which is what all the other candidates will do, just reinforce your interest in the job and then offer them something of value, probably in the form of a relevant article that you found online. Send an e-mail: “Dear Bill, I just wanted to follow up and say I am very excited about the possibility of joining XYZ. I came across this article today that reminded me of what we discussed in the interview. I thought you might find it of value. Thank you again for considering me.” That will demonstrate that you’re the kind of person they’ll want to work with.

Dale: Not bad. But you might consider being a tad more assertive. That flip answer, “yesterday,” tells us that they are behind in the hiring process. So I wouldn’t be afraid to call and tell them that you were thinking about their answer and realized they must be in a hurry and that you are standing by to jump in and help. I would ask, “Is there something I can provide you to help make the decision?” And, “Are there any doubts about me that I could help clear up?” If you get specific answers, you can work to rehabilitate your candidacy. On the other hand, if they don’t have any specifics, they will still see you as someone who’s concerned about them and offering to help. It just might occur to them that the formula for hiring is: You = Help, and that means You = Job Offer.