Valley Metro classes help disabled use public transit

About 20 people listen as Dolores Nolan explains how Valley Metro accommodates those with disabilities.

But for those in this classroom, many of whom are disabled, the lessons are more universal, starting with how to buy tickets, which types of tickets to buy and how to use buses and light rail for longer and more involved trips.

Because many people with disabilities are wary of using public transportation, Valley Metro offers monthly training sessions at the Disability Empowerment Center operated by Arizona Bridge to Independent Living. After classroom lessons, participants practice boarding and make an escorted round trip on light rail.

“It’s very effective,” said Nolan, community-relations coordinator for Valley Metro. “People come in anxious and leave a lot more relaxed.”

Cristol Davis, a volunteer at the Disability Empowerment Center who participated in the class, said she enjoys riding the light rail because of the friends she makes. But for people with disabilities such as herself, the ride can be intimidating.

“People with disabilities are afraid to venture out,” she said.

Nolan said alleviating concerns that keep the disabled from even trying public transportation is an important first step for many.

“Our department at Valley Metro is all about taking the fear away from public transit,” she said.