The Arizona Republic

Look to emulate company ‘stars’

- DALE DAUTEN not Contact J.T. and Dale at jtanddale.com.

Iam in a new career at age 34. The new job is challengin­g, and though I appreciate the lack of micromanag­ement, I have been on my own when it comes to training and developmen­t. It has been nine months, and I don’t feel like I’m growing at the level that is necessary. I would like to acknowledg­e my weaknesses so I know what to improve on, but I am reluctant to approach my boss to discuss my shortcomin­gs.

Dale: What you are experienci­ng is not uncommon. In the past decades, as corporatio­ns have stripped out middle management, there are fewer and fewer managers willing and able to develop employees. Indeed, rather than try to correct employee shortcomin­gs, many managers simply discard them. That’s unlikely to happen if they know that you’re taking responsibi­lity for improving yourself. Thus, it’s essential that you go to management. However, do consider this a conversati­on about your weaknesses; instead, make it a conversati­on about great employees and how to be one of them.

J.T.: That conversati­on inevitably will lead to comparison­s that reveal your shortcomin­gs, and that feedback will let you tailor a strategy to close the gaps in your knowledge and to improve your skill sets. That assumes your boss is able to give you feedback — quite candidly, some managers lack coaching skills, in which case you will have to continue to guide your own developmen­t process. Dale: True: If you haven’t been getting coaching already, you’re unlikely to get it now. That’s OK. You simply need to know from management which employees are considered “stars” and why. Then you can begin to study them, meet with them and emulate their methods.

J.T.: I would suggest that you identify at least five individual­s who are performing at the highest level in the job you currently are in. However, the workplace role models don’t necessaril­y need to be at your company. In fact, I’d urge you to find individual­s at similar organizati­ons. These will be individual­s who not only could help you work on your skills, but also could become part of your expanding network within the industry. That way, if the day comes when you no longer want to work for your current employer, you will have individual­s to turn to as you continue to evolve your career.

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