The Arizona Republic

Your mind matters the most

- HARVEY MACKAY

Golfing great Arnold Palmer said: “My father always said to me, ‘Remember, whatever game you play, 90 percent of success is from the shoulders up.’ ”

Palmer has never flaunted his success as a golfer or businessma­n. When I visited him a couple years ago in Latrobe, Pa., I learned that although he has won hundreds of trophies and awards, the only trophy in his office is a battered little cup that he got for his first pro-

fessional win at the Canadian Open in 1955. There is also a framed plaque on the wall, which explains why he has been successful on and off the golf course. It reads:

I later discovered that this was part of a longer poem written by C.W. Longenecke­r. It’s all about mind over matter — mental toughness.

We often hear the term “mental toughness” from athletes, coaches and sports commentato­rs, but it translates to all aspects of life, especially business.

Mental toughness is perseverin­g through difficult circumstan­ces. It is conditioni­ng your mind to think confidentl­y and being able to overcome frustratio­n.

Athletes must be in tiptop physical shape, but if they don’t prepare themselves just as much mentally, they will never become champions.

Serena Williams, like other top tennis players, uses her mental strength to succeed. She uses power thoughts dur- ing her matches and reviews them on changeover­s, which helps her focus and get her game back on track if necessary. Her power thoughts include: “My good thoughts are powerful.” “My only negative thoughts are weak.” “Hang on to the thought of what you want. Make it absolutely clear.” “You are No. 1.” “You are the best.” “You will win.”

Jim Loehr of the Human Performanc­e Institute defined mental toughness in his book “The New Toughness Training for Sports” as “the ability to consistent­ly perform towards the upper range of your talent and skill regardless of competitiv­e circumstan­ces.”

He went on to add: “Mental toughness is all about improving your mind so that it’s always on your side; not sometimes helping you nor working against you as we all know it’s quite capable of doing.”

Mental toughness is like a muscle. It needs to be exercised to grow and develop. You must get out of your comfort zone by taking on new tasks. As your comfort zone expands, seek out other duties to test your determinat­ion.

You will soon discover that there is almost nothing you can’t do if you put your mind to it. It’s truly mind over matter.

David Yukelson from Penn State University lists the key characteri­stics associated with mentally tough elite athletes as:

» Self-belief. Having an unshakable belief in one’s ability to achieve competitio­n goals.

» Motivation. Having an insatiable desire and internal- ized motivation to succeed.

» Focus. Remain fully focused on the task at hand in the face of distractio­ns.

» Composure/handling pressure. Ability to regain psychologi­cal control and to thrive on pressure.

But in my opinion, those characteri­stics translate seamlessly for businesspe­ople in every discipline. If your mind isn’t prepared to take on the challenges that constantly arise in business, you are doomed to fail. It’s that simple.

Three cowboys had been riding the range in New Mexico since dawn. Because they were busy with the herd of cattle they were tending, there had been no time to stop and eat.

As the day wore on, two of the cowboys started talking about how hungry they were and about the huge meal they were going to eat after the day’s work was done.

All they talked about was food. Finally, they asked the third cowboy if he was hungry. He just shrugged his shoulders and said, “No.”

At sundown, the three cowboys rode into town and ordered the biggest steak dinners at the local restaurant. The three of them ate every last morsel. One of the trio reminded the third cowboy that less than an hour earlier he had told them he was not hungry.

“Not wise to be hungry then,” he replied. “No food.”

Mackay’s Moral: Life is 10 percent how you make it and 90 percent how you take it.

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