The Arizona Republic

Tips and tricks for erasing the Wi-Fi dead spots in your home

- Dilbert

Question: I’m having trouble connecting to Wi-Fi in various parts of my house and yard. Should I add a range extender or just buy a new Wi-Fi router? Answer: Wi-Fi connectivi­ty has become one of the most common problems most of us face, whether it’s at home, at the office or on the road.

Weak signals in specific areas can be very frustratin­g, as we’ve become accustomed to having the internet at our fingertips at all times.

Common causes of problems

If your wireless router is fairly old and you’ve never done a firmware upgrade, you may be surprised by how much better if operates if you simply do the update.

If you’re not familiar with the process, go the support section of your router manufactur­er’s website and search for “firmware update” to get specific instructio­ns.

The further you are from a wireless router, the more likely it is you will experience performanc­e issues, which is why the concept of a “range extender” makes sense.

But before you attempt to use a range extender to solve your problems, you need to make sure you understand all the potential causes.

If you live in an urban area surrounded by many other wireless routers, your problem may be less about range and more about congestion.

Wi-Fi signals are transmitte­d on an open frequency that can be shared by many devices that can cause interferen­ce, and there are a finite number of channels in which they operate.

If you see a long list of available wireless access points when you initially try to connect your device, your router could be trying to use the same channel as lots of other routers, causing congestion. Adding a range extender to solve a congestion problem won’t get you very good results, so using resources to see if changing channels might help is another possible solution: https://goo.gl/ r3oucp.

Newer wireless routers are capable of automatica­lly avoiding congested channels when they are rebooted and most routers diminish in performanc­e over time, so upgrading to a newer one may be the best solution if your router is more than 3 or 4 years old.

If you do decide to try the range-extender solution, try sticking to the same manufactur­er as your router for the best results.

Mesh networks

If you decide to purchase a newer router, there have been so many technical advances over the past few years, especially if you have a large area with “dead zones” to cover.

Mesh network, which was once the domain of expensive, high-performanc­e business networks, are now readily available for consumers.

Instead of relying on a single device to do all the work, newer offerings from companies such as Linksys (https://goo.gl/A9kOme), Netgear (https://goo.gl/shZ1Lu) and Google (https://goo.gl/gTu4tB) use multiple transmitte­rs that all talk to each other around your house, removing the “single point of failure” issue.

The technical merits of the higherperf­orming platforms that typically use MU-MIMO (Multi-User Multiple Input, Multiple Output) allow you to keep adding devices to increase your coverage area without a huge degradatio­n in performanc­e.

Ken Colburn is founder and CEO of Data Doctors Computer Services https://datadoctor­s.com. Ask any tech question at: https://facebook.com/Da taDoctors or on Twitter @TheDataDoc. online at comics .azcentral.com

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