The Arizona Republic

Maintainin­g website is a burden

- – Overworked Friend Dear Abby is written by Abigail Van Buren, also known as Jeanne Phillips, and was founded by her mother, Pauline Phillips. Contact Dear Abby at www.DearAbby.com or P.O. Box 69440, Los Angeles, CA 90069.

Dear Abby: Around 12 years ago, I helped out an old friend I’ll call Patty by creating an author website for her. I have maintained it for her ever since. She is grateful and gives me a gift every once in a while to show her appreciati­on.

Over time, her requests for revisions and updates have increased to the point that I dread receiving them.

I’m very busy with a business I own, and I really don’t want to do this for her anymore.

The problem is, I created the website using an obscure program she has no idea how to use (she’s tech-unsavvy to begin with), so if I stop, I would be leaving her high and dry. Oh, and she has no money, so I don’t think hiring someone to take over would be an option.

The only thing I could recommend to her is that she start making a new webpage from scratch, using a free site.

I’m dying to let this go, but I think she’ll be crushed, and I hate to hurt her. Any advice?

Dear Overworked: Explain to your friend that you have a business to run and you will no longer be able to give her the free services you have been. Then, if you want to keep the friendship, rebuild her a website on a platform that will be easier for her – or someone else – to manage in the future.

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