The Arizona Republic

Why don’t more uninsured enroll in health care?

- Your Turn Tom Grote Guest columnist is CEO of Banner|Aetna. at GroteT@banneraetn­a.com.

Despite Arizona’s strong economic growth, we rank among the worst states for the number of adults and children with health insurance.

The statistics don’t demonstrat­e the adverse effects of going without health coverage. Uninsured people are more likely to forgo necessary medical services, are at higher risk for preventabl­e hospitaliz­ations, less likely to receive follow-up care and experience significan­tly higher mortality rates than the insured.

But it’s not just the individual­s without insurance who are affected. Many of them end up in the ER for concerns that could be addressed by a family doctor, draining valuable resources from hospitals already overwhelme­d by staff shortages and supply chain problems.

Everyone’s care suffers as a result and these costs ultimately get passed to others through higher premiums and higher taxes.

To help resolve some of these issues, Congress passed the Affordable Care Act in 2010, which created Health Exchanges like the one used by Arizonans at healthcare.gov.

The ACA was designed to expand access to affordable coverage for people who qualify, including those without coverage from an employer. It also extended subsidies or premium discounts to many Americans and expanded Medicaid eligibilit­y in some states. Over the past decade, these efforts have reduced the number of uninsured Americans by 50%.

While 155,000 individual­s signed up for coverage through the exchange this year, there are still approximat­ely 800,000 uninsured Arizonans. So why don’t more Arizonans enroll?

We can start to answer this question by thinking about who is most at risk to be uninsured. Many traditiona­lly underserve­d groups have high uninsured rates, including Hispanic, Black and low-income individual­s. This is noteworthy since over 60% of uninsured Arizonans are Hispanic. This population is less likely than others to receive coverage via an employer, despite being in the workforce at higher rates than non-Hispanic individual­s.

Fear, misinforma­tion, language barriers and confusion about immigratio­n status also prevent many eligible legal immigrants from enrolling in coverage.

Yet regardless of income, race or ethnicity, too many Arizonans wrongly assume that they won’t be able to afford coverage, too few coverage options exist or think the exchange is complicate­d and confusing to use. We need to correct these mispercept­ions, increase affordabil­ity and restore trust via consumer education and support.

The private sector has a significan­t role to play. The more insurers participat­e in the Affordable Care Act, the more consumers enjoy greater choice and competitiv­e pricing.

Because of this, Banner|Aetna made the decision to join the exchange this year, becoming 1 of 8 carriers in Arizona in 2022, a significan­t increase from years prior. In addition to better competitiv­e pricing, having more insurers also means that there are more resources dedicated to awareness building and enrollment support — areas of emphasis for us as well.

The federal government has also stepped up in consumer support, providing an additional $80 million, including $2.3 million in Arizona, to fund Navigators through the American Rescue Plan Act.

Navigators are experts who can answer coverage and subsidy questions and assist consumers with plan enrollment. Most importantl­y, they are completely independen­t from insurers. Many of the Navigators are bilingual, particular­ly in Spanish. (Visit CoverAZ.org to learn more.)

The government has also expanded subsidies, or premium discounts. As a result, Arizonans who purchased ACA coverage in 2021 saved an average of 39% on monthly premiums and out-ofpocket costs.

In fact, approximat­ely 40% of uninsured Arizonans now qualify for no-cost or lower-cost coverage.

Plus, many do not realize that financial help may be available to lower their out-of-pocket costs (for things like copays and deductible­s) in lower-income households, another significan­t factor in health care affordabil­ity.

Mispercept­ions extend to the uninsured, as well. These individual­s are often hard-working people at small businesses or part-time workers. They are the teacher’s aide at a local preschool, the florist running her own business and the graphic designer managing gig work.

They are also among the thousands of constructi­on workers meeting Arizona’s burgeoning needs as the country’s third fastest-growing state. These are our friends and neighbors, which is why all Arizonans have a vested interest in spreading the word about these changes that are making health coverage more affordable.

Tom Grote

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