The Arizona Republic

This is the most important question you’ll get asked in a job interview

- Neta Moye is an assistant dean and executive director of the Offices of Career Services at the University of Maryland’s Robert H. Smith School of Business. She is also a clinical professor of leadership, management and organizati­on. Moye has over 30 years

Your interview is progressin­g well. You’ve concisely communicat­ed why you’re here — in your career journey and in this interview — with your “tell us about yourself ” narrative. You’ve provided concrete examples of your profession­al accomplish­ments that speak to your readiness for this role. You’ve conveyed the value you could bring. You think they’re convinced.

Then comes that final question: “Do you have any questions for us?”

It’s tempting to skip this one. It’s the end of the interview, and by this point, you may be feeling slightly wrung out, overwhelme­d, and even short on time.

Be aware, hiring managers often place a lot of weight on what you say here.

Why?

Because asking questions can signal your interest in the company and the position. Your questions can

demonstrat­e that you’ve done some upfront research; that you’ve been listening intently throughout the interview; that you are curious and want to learn more. The one thing you don’t want to say here is that you don’t have any questions for your interviewe­rs.

As a leadership professor and head of the Office of Career Services at the University of Maryland’s Robert

H. Smith School of Business, I’ve had the opportunit­y to work with successful, mid-career profession­als as they navigate the interview process. We talk a lot about the process — and the importance of this one question.

Here’s my advice on answering it well.

1. Plan ahead. Assemble a list of questions that you truly want answered; sincere curiosity goes a long way.

You likely won’t ask all your questions, but it’s good to have several ready so you don’t ask a question that the interviewe­r has already answered. In most settings, asking two to three questions is ideal — asking more may suggest that you don’t respect the interviewe­rs’ time. Be sure to read the room and body language for signs that they want to wrap

up the meeting. Remember: You’ll have opportunit­ies to learn more in future conversati­ons, so don’t overdo it.

2. Do your research. Don’t ask questions that can be easily answered with a quick online search. Scan the company website about basic details and history, as well as current news articles about the organizati­on’s recent challenges and successes. Reach out to current and former employees to find out more about what it’s like to work there. Your social network could be a good source

for locating these folks, and your university alumni office may help with introducti­ons. Questions that demonstrat­e you’ve done your “homework” are strong signals that you take this opportunit­y seriously.

3. Tailor your questions to suit the meeting. When you’re speaking with someone from human resources, ask questions about the interviewi­ng process or the overall

organizati­on. When you’re speaking with the hiring manager or your world-be supervisor, ask more specific questions about the role itself or the team. If speaking with prospectiv­e colleagues in adjacent department­s, ask about collaborat­ion and work culture.

4. Refer back to projects or ideas the hiring team has mentioned. Reference what was told to you earlier in the conversati­on when you ask a question. This conveys active listening, respect and a desire to learn more.

5. Not all questions are good questions. Avoid “yes/no” questions. You want the two-way conversati­on to continue, so ask open-ended questions. Also, avoid self-serving questions — those about salary, vacation days and other benefits; save those for after you get the job offer. Finally, try not to ask multi-pronged or overly complicate­d questions. This is not “stump the interviewe­r” time. It is a chance to show your interest in learning more about the work, the team and the organizati­on.

As you compile your list of questions for the hiring manager or team, here are a few suggestion­s to get you started. Again, make them your own.

• In your opinion, what does success in this role look like? Are there key performanc­e indicators?

• If hired for this position, what should I aim to accomplish in my first three months?

• What are the strengths that have led others to succeed in this role?

• How did this position come to be open?

• How long have you been with the company, and what’s something you enjoy about working here?

• Can you tell me a little about the company culture?

• What do you see as the most pressing challenge this company is facing right now? This team?

• Is there anything else I can provide to help you with your decision?

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