The Atlanta Journal-Constitution

Controller­s’ fatigue studied

Report questions work schedules, budget cuts.

- By Joan Lowy

WASHINGTON — Three years after a series of incidents in which controller­s were found to be sleeping on the job, a National Research Council report released Friday expressed astonishme­nt that the Federal Aviation Administra­tion still permits controller­s to work schedules that cram five work shifts into four 24-hour periods.

The schedules are popular with controller­s because at the end of last shift they have 80 hours off before returning to work the next week. But controller­s also call the shifts “rattlers” because they “turn around and bite back,” increasing the chance for fatigue, errors and accidents.

The report also expressed concern about the effect of budget cuts on the FAA’s program to prevent controller­s from suffering fatigue on the job. And the 12-member committee of academic and industry experts who wrote the report at the behest of Congress said FAA officials refused to allow them to review results of prior research the agency had conducted with NASA examining how late-night work schedules affect con- troller performanc­e.

An example of the kind of schedule that alarmed the report’s authors starts with two day shifts, followed by two morning shifts and, on the same day as the second morning shift, an overnight shift beginning eight hours later. When factoring in commute times and the difficulty people have sleeping during the day when the human body’s circadian rhythms are “promoting wakefulnes­s,” controller­s are “unlikely to log a substantia­l amount of sleep, if any, before the final midnight shift,” the report said.

“From a fatigue and safety perspectiv­e, this scheduling is questionab­le and the committee was astonished to find that it is still allowed under current regulation­s,” the report said.

FAA officials didn’t immediatel­y respond to a request for comment on the report.

The National Air Traffic Controller­s Associatio­n defended the scheduling, citing the unreleased 2009 study. The union said in a statement that NASA’s research showed that “with proper rest periods,” the rattler “actually produced less periods of fatigue risk to the overall schedule.”

In 2011, FAA officials and then-Transporta­tion Secretary Ray LaHood promised reforms after a nearly a dozen incidents in which air traffic controller­s were discovered sleeping on the job or failed to respond to calls from pilots trying to land planes late at night. In one episode, two airliners landed at Washington’s Reagan National Airport without the aid of a controller because the lone controller on the overnight shift had fallen asleep.

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