The Atlanta Journal-Constitution

Macy’s plans to add 60 new Bluemercur­y stores

- By Hema Parmar and Kim Bhasin

Pleased so far with the performanc­e of Bluemercur­y, Macy’s is pushing for more.

The cosmetics brand, acquired by Macy’s for $210 million in 2015, will open about 60 new standalone stores through 2019 — maintainin­g the chain’s pace of expansion. More will open inside existing Macy’s locations, underscori­ng how Bluemercur­y has become a key part of the department store’s strategy to defend its turf from online competitor­s and the rise of chains such as Ulta Beauty and Sephora.

The growth will bring Bluemercur­y’s store count to about 220. Most of the locations will be in areas where the brand doesn’t already have a presence, according to co-founder Barry Beck. He highlighte­d smaller cities and town such as Raleigh, N.C.; Corona Del Mar, Calif.; and Jupiter, Fla.

“We focused a lot on the coast and the big cities and so now we’re looking to pick up a new customer,” Beck said. “There’s no reason why a customer from Little Rock has to travel all the way to a big city like New York, or Philadelph­ia or Miami to get these beauty products.”

Bluemercur­y has already opened about 100 new locations in the past three years, nearly tripling its fleet. Its flagship is a 2,700-square-foot store at the Hilton hotel on Sixth Avenue in Manhattan where it tests new products.

Inside, there’s a spa room and an artificial intelligen­ce mirror that can scan and order items for delivery.

Bluemercur­y’s comparable sales growth is in the high-double digits, Beck said, and the company wants to use technology to maintain that pace. It’s expanding a within-an-hour bicycle delivery in New York to Los Angeles and is considerin­g drone deliveries.

It’s also developing phone-recognitio­n software to identify customers as they enter a store and then sending them product suggestion­s based on recent purchases.

While department-store beauty floors once ruled the market, with their battalions of perfume spritzers trying to lure shoppers into kiosks, specialist­s such as Ulta and LVMH’s Sephora have rapidly stolen market share, while startups give shoppers new options, such as subscripti­on boxes from

Birchbox and Ipsy.

For Macy’s, Bluemercur­y offers a channel that can stand up to these new incursions.

It also helps that the overall market for premium beauty is expanding: U.S. sales of the products, which are generally found in cosmetics shops rather than drug stores, rose 6 percent to $17.7 billion in 2017, according to data from market research firm NPD Group. This was led by a resurgent skincare industry. Masks and other assorted face products, such as sprays and moisturize­rs, also performed well last year.

After Macy’s outgoing Chief Financial Officer Karen Hoguet said earlier this year that the beauty division “was a business that needed to be rethought,” the company has made some progress. It said cosmetics sales gained traction in the first quar-

ter, helping revenue beat estimates.

Macy’s stock has risen by about 50 percent this year.

Investors appear optimistic the department-store chain can maintain its momentum despite the broader adversity faced by the industry as companies move to close stores and slash costs.

Beck sees Bluemercur­y playing a big role in helping Macy’s navigate rapid changes in the cosmetics market.

“We really become almost a laboratory for them, where they can test and learn and then take everything they’re learning from Bluemercur­y and just overlay it across the entire Macy’s fleet,” he said. “And I think this is a major opportunit­y for them.”

 ?? AP FILE ?? Macy’s, which bought Bluemercur­y in 2015, plans to open 60 new standalone stores for the upscale cosmetics brand by the end of 2019, with a focus on smaller cities.
AP FILE Macy’s, which bought Bluemercur­y in 2015, plans to open 60 new standalone stores for the upscale cosmetics brand by the end of 2019, with a focus on smaller cities.
 ??  ?? Beck
Beck

Newspapers in English

Newspapers from United States