The Boston Globe

Quincy Medical’s president resigns

Follows strike, negative state inspection

- By Jessica Bartlett GLOBE CORRESPOND­ENT

Quincy Medical Center’s president, Daniel Knell, has stepped down following questions about his leadership of the hospital, which is owned by the for-profit Steward Health Care System.

The resignatio­n, which took effect Thursday, comes after a tense one-day strike by the hospital’s nurses in April, as well as harsh findings from a state inspection in May that led to a temporary closure of the psychiatri­c ward for seniors.

“Several incidents have ignited public debate concerning the leadership of our hospital,” Knell wrote in a letter to employees. “After discussing these events with [Steward’s] chairman and charting the most appropriat­e path for the future we decided that it would be in the best interest of Quincy Medical Center for me to step down as president.”

Donna Rubinate, the current chief operating officer of Good Samaritan Medical Center in Brockton, will replace Knell on an interim basis.

“Donna is a highly experience­d and accomplish­ed nurse executive. I am leaving you in very capable hands,” Knell wrote in his letter.

Knell took the top job at the hospital in November 2011, after Steward acquired it in the midst of bankruptcy proceeding­s.

Formerly chief restructur­ing officer for Steward, Knell has also been chief executive of Springhill Regional Medical Center and Bartow Re-

gional Medical Center in central Florida.

Sandra McGunigle, Quincy Medical Center’s director of public relations and marketing, did not offer any further informatio­n on the process to replace Knell, or whether he might return to an administra­tive role at Steward.

Knell said he was “honored to serve as the president” of Quincy Medical Center, and that its employees had “accomplish­ed much.” But his term was marked by turmoil.

In April, contract negotiatio­ns between management and nurses came to a head as the nurses participat­ed in a one-day strike in front of the hospital’s grounds. They cited concerns about the quality of patient care, saying reduced staffing levels were making it difficult to provide adequate services.

Hospital officials denied patients were receiving substandar­d care, but their case was undermined by a surprise state inspection on May 23.

State officials said they found that patients on the psychiatri­c ward for seniors were often ignored by hospital staff. Several were left in hospital beds without covers, according to an inspection report. One woman was covered in feces, while another was cowering and frightened, state Department of Mental Health officials said.

Those problems — along with dirty floors, damaged furniture, patient common areas misused as storage, and missing privacy curtains in patient rooms — put a temporary halt to admissions in that part of the hospital.

At the time of the inspection findings, state officials pointed to how the hospital was being run as a concern. On Friday, Julie Kaviar, a spokeswoma­n for the Office of Health and Human Services, which oversees the mental health department, said the agency had no comment on Knell’s resignatio­n.

Knell responded to the state report in a June letter, saying the unit had been cleaned and furniture replaced. Several staff members were fired and training was scheduled for those remaining.

 ?? BARRY CHIN/GLOBE STAFF ?? Knell took the top job in 2011.
BARRY CHIN/GLOBE STAFF Knell took the top job in 2011.

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