The Boston Globe

Google employees brace for a cost-cutting drive

- By Nico Grant

SAN FRANCISCO — Google workers in Switzerlan­d sent a letter this month to the company’s vice president of human resources, outlining their worries that a new employee evaluation system could be used to cull the workforce.

“The number and spread of reports that reached us indicates that at least some managers were aggressive­ly pressured to apply a quota” on a process that could lead to employees getting negative ratings and potentiall­y losing their jobs, five workers and employee representa­tives wrote in the letter, which was obtained by The New York Times.

The letter signaled how some Google employees are increasing­ly interpreti­ng recent management decisions as warnings that the company may be angling to conduct broader layoffs. From the impending closure of a small office and the cancellati­on of a content-moderation project to various efforts to ease budgets during 2023 planning meetings, the Silicon Valley behemoth has become a tinderbox of anxiety, according to interviews with 14 current and former employees, who spoke on the condition of anonymity for fear of retributio­n.

In some cases, Google employees have reacted to a program that the company began in July to simplify operations, cut red tape, and make itself more productive. In other instances, they have had budget conversati­ons, with some teams unable to hire more next year, the people said. And workers have also fretted over decisions made months ago that, to some, have taken on new meaning, they said.

The worries have grown as Google’s tech industry peers have handed out pink slips amid a souring global economy. Last month, Meta, the owner of Facebook and Instagram, purged its ranks by 11,000, or about 13 percent of its workforce. Amazon also began laying off about 10,000 people in corporate and technology jobs, or about 3 percent of its corporate employees.

Even Google, which is on track to make tens of billions of dollars in profits this year, has had to come to terms with a slowdown. In October, as the digital advertisin­g market slumped, Google’s parent company, Alphabet, reported that profit dropped 27 percent in the third quarter from a year earlier, to $13.9 billion.

Google did not comment on employee anxiety in a response to a request from the Times. Chief executive Sundar Pichai said in October that the company would “focus on a clear set of product and business priorities.” He also said it would slow hiring and “moderate” the growth of its expenses.

Unlike other big tech companies, Google has so far avoided large-scale job cuts. Still, investors have pushed the company to become more aggressive about “defending” its huge profits, said Mark Mahaney, an analyst at Evercore ISI.

“One of the most obvious ways to do that is to cut costs and reduce your employee head count,” he said.

In recent months, Google has appeared to pay more attention to costs. In July, it started the program to streamline operations. Soon after, it canceled some projects, including the Pixelbook laptop and Stadia, its streaming platform for video games. It has also reduced funding for Area 120, an in-house product incubator.

At one recent meeting, a Google human resources representa­tive told a worker that the company would revisit the possibilit­y of broader layoffs in the new year, and that it was a decision for Pichai, according to an audio recording obtained by The Times.

Google has told other employees that it would put a priority on trimming real estate expenditur­es, travel costs, and perks before it pursued layoffs, said a person familiar with the conversati­ons, who spoke on the condition of anonymity because the conversati­ons were private.

The company plans to close a small office in Farmington Hills, Mich., a suburb of Detroit, next month.

 ?? JASON HENRY/NEW YORK TIMES ?? The Google campus in Mountain View, Calif., in 2019. The tech giant has so far taken steps to streamline without mass layoffs, but employees are girding for deeper cuts.
JASON HENRY/NEW YORK TIMES The Google campus in Mountain View, Calif., in 2019. The tech giant has so far taken steps to streamline without mass layoffs, but employees are girding for deeper cuts.

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