The Boston Globe

FAA computer outage grounds flights nationwide

- Hiawatha Bray

For the first time since the terrorist attacks of September 11, 2001, commercial air traffic in the US came to a halt Wednesday morning, all because of a failure in a communicat­ions system that most travelers had never heard of before.

A NOTAM, or Notice to Air Missions, is a bulletin issued by the Federal Aviation Administra­tion to pilots before they depart, which provides informatio­n about events that can impact their ability to safely make the trip. NOTAMs could warn that a runway is closed at the destinatio­n airport, for example, or that a military exercise or even a rocket launch will occur somewhere along a flight path.

Since NOTAMs can contain late-breaking informatio­n related to flight safety, it’s mandatory for commercial pilots to check all relevant bulletins before departing.

But scrambled files in a NOTAM database apparently led to the breakdown that grounded thousands of commercial flights throughout the country.

The FAA first issued a message about the outage on Twitter at 6:30 a.m. Wednesday.

But a posting on the agency’s Air Traffic Control System Command Center said the system went down on Tuesday at “2028z,” the military designatio­n for 8:28 p.m. Greenwich Mean Time, or 3:28 p.m. Eastern time. A brief statement from the agency described the problem as “an overnight outage.”

The FAA used a telephone hotline to assist pilots throughout the night. But by early Wednesday morning, with the system still down, there was no way a telephone service could serve thousands of departing flights, so the FAA issued a ground stop order at about 7:15 a.m. The order was lifted at about 9 a.m., and air traffic operations resumed.

“This is the first time this has ever happened, as far as I know,” said Tim Townsend, director of the flight training program at Bridgewate­r State University.

Mike McCormick, an assistant professor in the college of aviation at EmbryRiddl­e Aeronautic­al University in Florida, said the scale of the shutdown was extraordin­ary. “This event today is more significan­t than a hurricane making landfall in the United States,” McCormick said. “This had systemwide impact across the entire country.”

Invented in the 1920s, in the early days of commercial aviation, NOTAMs were modeled after similar bulletins issued to steamship captains. In 1947, an internatio­nal conference on aviation establishe­d global standards for NOTAM for use by airlines worldwide.

A statement posted by the FAA on Wednesday evening blamed a damaged file in a database for the outage and added that there was no evidence of a cyberattac­k. There’s also no evidence so far that the problem extends to other portions of the air traffic control system.

Interviewe­d on CNN, Transporta­tion Secretary Pete Buttigieg promised an investigat­ion to find out “why the usual redundanci­es that would stop it from being that disruptive did not stop it from being disruptive this time, and what the original source of the errors or the corrupted files would have

‘This event today is more significan­t than a hurricane making landfall in the United States.’

MIKE MCCORMICK assistant professor in the college of aviation at Embry-Riddle Aeronautic­al University in Florida

been.”

Townsend said that the incident is probably a one-off.

“I hesitate to say it won’t happen again,” he said, “but the likelihood is pretty slim.”

 ?? DAVID L RYAN/GLOBE STAFF ?? Passengers passed a display board at Logan Internatio­nal Airport showing flight cancellati­ons after an FAA computer glitch grounded planes across the country.
DAVID L RYAN/GLOBE STAFF Passengers passed a display board at Logan Internatio­nal Airport showing flight cancellati­ons after an FAA computer glitch grounded planes across the country.
 ?? ??
 ?? DAVID L. RYAN/GLOBE STAFF ?? A NOTAM, or Notice to Air Missions, is a bulletin issued by the FAA to all pilots before they depart, was not sent out in what the agency described as “an overnight outage.” The failure resulted in the grounding of all flights across US air traffic.
DAVID L. RYAN/GLOBE STAFF A NOTAM, or Notice to Air Missions, is a bulletin issued by the FAA to all pilots before they depart, was not sent out in what the agency described as “an overnight outage.” The failure resulted in the grounding of all flights across US air traffic.

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