The Boston Globe

Report finds VA bonuses improper

Funds meant to bolster staffing

- By Lisa Rein

Veterans affairs leaders improperly handed out almost $11 million in bonuses to more than 180 senior executives last year, with several taking home more than $100,000, a new investigat­ion has found.

the bonuses came from funds that congress earmarked to recruit and keep staff needed to process billions of dollars in new veterans benefits — not to reward top officials in washington.

when secretary Denis mcDonough learned of the payments in september, he ordered all of the executives to repay Va. but the bonuses still are being recouped eight months later because many who received the money had already spent the checks, and some are challengin­g the order, according to a 92page report by Inspector General michael missal’s office, obtained by the washington post ahead of its public release on thursday.

the episode exposes a litany of blunders and missing safeguards within Va as its top leaders disregarde­d rules to hand payouts to all career senior leaders in the D.c. headquarte­rs of the health and benefits systems — then failed to keep mcDonough and others informed about the plan, missal’s office found.

“the missteps … clearly had the potential to damage the confidence placed in Va by veterans, employees, taxpayers, and members of congress,” the report said.

In his response to a draft of the report, mcDonough concurred with numerous recommenda­tions, including the need for better assessment­s of future bonuses, a new review of previous awards, and more oversight from Va’s legal office. mcDonough also pledged to decide whether the leaders who approved the improper payments should face discipline.

“Va intends to learn from [the] findings to execute on these important authoritie­s to better effect for Veterans, and consistent with congressio­nal intent, Va policy, and best management practices,” the secretary wrote.

the vast majority of the payouts investigat­ed by the inspector general went to senior executives inside the massive veterans health system, led by shereef elnahal, undersecre­tary for health. elnahal signed off on 148 bonuses to headquarte­rs executives averaging $61,666 — but repeatedly did not notify mcDonough, investigat­ors found.

the report also concludes that Joshua Jacobs, elnahal’s counterpar­t leading another arm of Va, the Veterans benefits administra­tion, approved 34 bonuses at an average of $50,000. he told mcDonough that he was awarding bonuses to some headquarte­rs executives but did not make clear that all of them would receive the money, investigat­ors found.

the highest bonus was $106,473, and seven executives took home over $100,000.

neither biden administra­tion appointee, both of whom were confirmed by the senate last year, conducted an analysis of whether bonuses were justified for any of the 182 senior leaders in washington who received them, and provided no data to document that any of the executives were at risk of quitting and should be paid extra to keep them at Va, the report found — a process that ran contrary to Va policy and lawmakers’ intent for the funds.

multiple offices — from human resources to the legal department — that should have flagged the bonuses did not.

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