Ken­more Mercy at top of poll for pa­tient safety

Na­tional Leapfrog Group gives high grade to Sis­ters

The Buffalo News - - BUSINESS - By Henry L. Davis NEWS MED­I­CAL RE­PORTER

Ken­more Mercy Hos­pi­tal is one of 109 fa­cil­i­ties na­tion­ally des­ig­nated a “top hos­pi­tal” in 2017 by the Leapfrog Group, a na­tional pa­tient safety or­ga­ni­za­tion.

The an­nual se­lec­tion of top hos­pi­tals is based on sur­veys from nearly 1,900 hos­pi­tals. The group’s list fol­lows pub­li­ca­tion of Leapfrog’s bian­nual safety grade re­port, which rates hos­pi­tals on how well they pro­tect pa­tients from med­i­cal er­rors, in­fec­tions, and in­juries. Ken­more Mercy, part of the Catholic Health hos­pi­tal sys­tem, also made the top hos­pi­tal list for 2016.

In the lat­est bian­nual re­port from Leapfrog, two Buffalo-area hos­pi­tals earned a grade of A: Ken­more Mercy and Sis­ters. Three hos­pi­tals in the re­gion – United Me­mo­rial in Batavia, Mercy, and Sis­ters Hos­pi­tal St. Joseph Cam­pus in Cheek­towaga – re­ceived a grade of B.

Five hos­pi­tals got a C: Kaleida Health’s Buffalo Gen­eral Med­i­cal Cen­ter, DeGraff Me­mo­rial in North Ton­awanda and Mil­lard Fill­more Subur­ban in Amherst; as well as Mount St. Mary’s in Lewis­ton, and Erie County Med­i­cal Cen­ter. There was one D grade in the re­gion: East­ern Ni­a­gara in Lock­port. Kaleida Health hos­pi­tal sys­tem fa­cil­i­ties are rated as one in­sti­tu­tion for most of the mea­sures.

“Pro­vid­ing this level of care to our pa­tients re­quires ded­i­ca­tion and com­mit­ment from ev­ery mem­ber of our team. We are grate­ful for our as­so­ciates, doc­tors, and vol­un­teers whose ef­forts made this honor pos­si­ble,” James Mil­lard, pres­i­dent and chief ex­ec­u­tive of­fi­cer of Ken­more Mercy, said in a state­ment.

Leapfrog, an em­ployer coali­tion, grades how well a hos­pi­tal avoids pre­ventable er­rors or ac­ci­dents, such as deaths from se­ri­ous treat­able com­pli­ca­tions af­ter surgery. Other mea­sures look at how well hos­pi­tals fol­low pro­ce­dures to pre­vent prob­lems, such as us­ing com­put­er­ized sys­tems to order med­i­ca­tions.

Leapfrog based its grades on a vol­un­tary sur­vey it con­ducts, as well as qual­ity-re­lated hos­pi­tal sta­tis­tics pub­licly avail­able from the fed­eral gov­ern­ment’s Hos­pi­tal Com­pare web­site. Of the 2,632 hos­pi­tals graded in the na­tion this fall, 832 earned an A, 662 a B, 964 a C, 159 a D and 15 an F.

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