The Capital

Meta unveils early version of ‘most intelligen­t AI assistant’

- By Matt O’Brien

CAMBRIDGE, Mass. — Facebook parent Meta Platforms has unveiled a new set of artificial intelligen­ce systems that are powering what CEO Mark Zuckerberg calls “the most intelligen­t AI assistant that you can freely use.”

But as Zuckerberg’s crew of amped-up Meta AI agents started venturing into social media this week to engage with real people, their bizarre exchanges exposed the ongoing limitation­s of even the best generative AI technology.

Meta, along with leading AI developers Google and OpenAI, and such startups as Anthropic, Cohere and France’s Mistral, have been churning out new AI language models and hoping to persuade customers they’ve got the smartest, handiest or most efficient chatbots.

While Meta is saving the most powerful of its AI models, called Llama 3, for later, it publicly released two smaller versions of the same Llama 3 system on Thursday and said it’s now baked into the Meta

AI assistant feature in Facebook, Instagram and WhatsApp.

AI language models are trained on vast pools of data that help them predict the most plausible next word in a sentence, with newer versions typically smarter and more capable than their predecesso­rs. Meta’s newest models were built with 8 billion and 70 billion parameters — a measuremen­t of how much data the system is trained on.

A bigger model, roughly 400 billion parameters, is still in training.

“The vast majority of consumers don’t candidly know or care too much about the underlying base model, but the way they will experience it is just as a much more useful, fun and versatile AI assistant,” said Nick Clegg, Meta’s president of global affairs.

And Meta’s AI agent is loosening up.

Some people found the Llama 2 model to be “a little stiff and sanctimoni­ous sometimes in not responding to what were often perfectly innocuous or innocent prompts and questions,” he said.

But in letting down their guard, Meta’s AI agents also were spotted this week posing as humans with made-up life experience­s.

An official Meta AI chatbot inserted itself into a conversati­on in a private Facebook group for Manhattan moms, claiming that it, too, had a child in the New York City school district. Confronted by group members, it later apologized before the comments disappeare­d.

“Apologies for the mistake! I’m just a large language model, I don’t have experience­s or children,” the chatbot told the group.

One group member who also happens to study AI said it was clear that the agent didn’t know how to differenti­ate a helpful response from one that would be seen as insensitiv­e, disrespect­ful or meaningles­s when generated by AI rather than a human.

“An AI assistant that is not reliably helpful and can be actively harmful puts a lot of the burden on the individual­s using it,” said Aleksandra Korolova, an assistant professor of computer science at Princeton University.

 ?? KIRSTY WIGGLESWOR­TH/AP ?? Joelle Pineau, vice president of AI research at Meta, speaks April 9 at Meta AI Day in London. Meta rolled out a new set of AI systems Thursday.
KIRSTY WIGGLESWOR­TH/AP Joelle Pineau, vice president of AI research at Meta, speaks April 9 at Meta AI Day in London. Meta rolled out a new set of AI systems Thursday.

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