The Columbus Dispatch

AmEx polishes up the Platinum Card

- By Ken Sweet

NEW YORK — Facing intense competitio­n for its higher-spending customers, American Express is expanding the benefits it offers its high-end Platinum Card members, like a $200 credit on Uber. But those benefits will come with a higher annual fee.

In addition to the Uber benefit, Platinum Card holders will also now be able to earn five points per dollar on hotels, American Express said Thursday. That’ll be as of March 30. Popular current benefits, like the $200 airline fee credit, airport lounge access or the five points per dollar spent on airlines, are staying. The annual fee, though, is rising to $550 from $450.

The design of the Platinum Card is also getting a polish. The account number and expiration date will move to the back and the “member since” logo will be slightly larger. The Platinum Card will now be issued in in stainless steel instead of plastic, similar to the Chase Sapphire Reserve Card and AmEx’s Centurion Card, the invitation-only card for the extremely rich and celebritie­s.

“It’s a suite of new and enhanced benefits that translates into a new Platinum Card for a new generation of customer,” said Janey Whiteside, who heads the Platinum Card division at American Express.

Whiteside sees the Uber credit as a perk that will appeal to millennial­s in particular. “When we looked at who we should partner with, Uber made a lot of sense,” Whiteside said. She also noted that it was the first increase in the annual fee on the Platinum Card in 10 years.

American Express effectivel­y created the market for high-end credit cards more than 30 years ago when it introduced the Gold and Platinum Cards. The cards were designed for frequent travelers and well-to-do customers willing to pay substantia­l annual fees to get access to airport lounges, special events or dedicated customer service. The banks got customers with excellent credit who typically spend tens of thousands of dollars a year on their cards.

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