The Columbus Dispatch

Be pleasant but vague with nosy co-worker

- Marie Mcintyre

Q: I share an office with an extremely nosy woman. “Jenna” is good friends with our manager and has a reputation as the department tattletale. She constantly monitors my activities. My job involves spending a good deal of time online, so she might think I’m goofing off.

Jenna also appears to be jealous of my friendship with other co-workers and frequently asks me about their personal business. She doesn’t get along with most of these people, so I suspect she’s pumping me for informatio­n to give the boss.

Although I love my job, I’m becoming paranoid about my office mate. What should I do?

A: Kindly remember that you are not required to share informatio­n just because someone wants it. That’s rule No. 1. Rule No. 2 is that you can usually divert an inquiry without being rude. Your goal with Jenna, therefore, is to respond in an amiable manner while revealing nothing of importance.

When she asks what you’re doing on the internet, say something like, “Oh, it’s another boring project.” If she presses you further, reply that you don’t have time to explain, but it’s really not interestin­g. If you consistent­ly provide nebulous responses, eventually she will stop asking.

When Jenna probes for dirt about your colleagues, the best response is to be clueless. Simply smile and say “I really have no idea” or “I haven’t heard anything about that,” then change the subject.

You certainly don’t want to alienate someone who is buddies with your boss, so just be sure that all your conversati­ons with Jenna are pleasant, friendly and vague.

Q: I have unintentio­nally created a big problem with my manager. Unfortunat­ely, I have doubts about his technical skills and feel that he needs more training. Because I didn’t want to tell him this, I decided to take some of my technical concerns to his boss.

His boss escalated our conversati­on into a formal discussion with human resources. As a result, my manager is now aware of my feelings about his technical ability. I didn’t intend for this to happen, so how can I repair our relationsh­ip?

A: Complainin­g about the boss is always a risky propositio­n, so anyone considerin­g that step should carefully weigh the potential benefits against the potential cost. Even if your concerns are valid, your manager probably feels that he has been sandbagged. Because this was not your intention, the first step toward recovery might be a sincere statement of regret.

Marie G. Mcintyre is a workplace coach and the author of “Secrets to Winning at Office Politics.” Send in questions and get free coaching tips at www.youroffice­coach.com, or follow her on Twitter @officecoac­h.

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