The Columbus Dispatch

Companies rethink return-to-office plans amid omicron cases

- Anne D'innocenzio

NEW YORK – Companies of all sizes are rethinking their plans to send workers back to the office as the new omicron variant adds another layer of uncertaint­y.

Alphabet’s Google and the nation’s second largest automaker Ford Motor Co. are among those once again delaying their return-to-office plans, while other businesses whose employees have already returned are considerin­g adding extra precaution­s like requiring masks. Officials in the United Kingdom, Denmark, Norway and Sweden also have asked people in recent days to work from home if they can because of concerns about the variant.

Meta, formerly known as Facebook, and ridesharin­g company Lyft separately announced Tuesday that they’re letting workers delay their return when offices fully reopen early next year. Meta still plans to open its headquarte­rs at the end of January but will allow workers to delay their return as late as

June. Lyft says it won’t require workers to come back to its offices for all of next year, though they will fully reopen as planned in February.

Janelle Gale, vice president of human resources for Meta, said the latest decision recognizes “some aren’t quite ready to come back.”

The moves are the latest indication of how difficult it is for companies to set firm plans for their employees’ mandatory return as worries about a spike in new cases or new variants keep shifting deadlines. This fall, the delta variant spurred many big companies to postpone a mandatory return to early next year.

“A year and a half ago, we thought this would be for a very short time,” said Jeff Levin-scherz, population health leader at Willis Towers Watson, a global advisory firm. “But the pandemic has thrown us many curves, and employers need to continue to be nimble.”

The firm’s survey of 543 employers with 5.2 million workers showed on average 34% of remote-capable employees remain remote, but that would decline to 27% by the first quarter of 2022. However, the survey was conducted before news of omicron surfaced.

The delayed plans are yet another blow to already struggling restaurant­s, bars, dry cleaners and other businesses that rely on office workers as patrons. Particular­ly hard-hit are those in downtown or midtown areas of cities like New York dominated by office buildings that remain largely empty.

Lawrence Gostin, a public health expert at Georgetown University, doesn’t believe there’s enough scientific informatio­n on omicron to warrant companies delaying their return-to-office plans. Still, the stream of new variants is having a psychologi­cal impact on business owners.

“Omicron has made me realize work life will never return to the way it was PRE-COVID,” said Gisela Girard, president of advertisin­g agency Creative Civilizati­on, whose 12 employees have been working remotely since March 2020. “It made me realize how working from home is likely to keep employees, their families and also our clients safe.”

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