The Commercial Appeal

Shipping grows for companies amid COVID-19

Demand comparable to holiday season

- Max Garland

Fedex and UPS have both seen spikes in package volume since the COVID-19 pandemic, with UPS getting an extra lift from its home delivery footprint in Europe.

Volume surged for the shipping rivals in their most recently reported quarters, as both companies experience­d demand comparable to holiday shopping season.

Fedex Express and Fedex Ground’s combined average daily package volume was 16.5 million, up 10% from the year-before quarter. UPS delivered an average of 24.4 million packages daily, up 21% from the year-before quarter.

The volume spike is concentrat­ed in

U.S. home deliveries as more people stay home and order online during the COVID-19 pandemic. UPS has long thrived in the home delivery space, aided by being a major Amazon shipper.

Fedex, meanwhile, has historical­ly focused on commercial shipments and ended its major shipping contracts with Amazon. However, the company aggressive­ly ramped up its e-commerce investment­s in recent years, which executives said allowed it to better handle the volume spike.

Fedex Express hurt by coronaviru­s in spring

UPS also saw internatio­nal growth this past quarter. Average daily internatio­nal volume grew 10% to 3.3 million, and internatio­nal package revenue increased 5.7% to $3.7 billion.

CEO Carol Tome called the internatio­nal segment’s results “outstandin­g” in an earnings call last week. Like Fedex, UPS took advantage of a lack of passenger airplane capacity and tacked on new surcharges.

Fedex Express, meanwhile, saw average daily internatio­nal volume fall 15% to 2.8 million, and internatio­nal package revenue fell 13% to $3.4 billion.

Timing plays a factor into the two logistics giants’ results. Fedex’s most recently reported quarter ended in May, while UPS’ ended in June. Morningsta­r analyst Matthew Young said improved commercial demand in June and UPS’ larger home delivery presence in Europe likely helped its earnings.

Global air cargo demand continued its recovery in June from the initial COVID-19 shock, with demand down 17.6% from last year, according to the Internatio­nal Air Transport Associatio­n — an improvemen­t from May's 20.1% decline. Fedex has seen “day-over-day and week-over-week improvemen­ts” to commercial volumes since they bottomed in mid-april due to COVID-19 shutdowns, said COO Raj Subramania­m in an earnings call.

Fedex shareholde­r Trip Miller, managing partner of Memphis-based Gullane Capital Partners, said besides the timing of Fedex and UPS' quarters, the way the companies collect and define their package volumes may also be a factor. Additional­ly, some Fedex Express volume and revenue may be flowing into Fedex Ground, and vice versa, as the two separate divisions work together more often.

“Not to say we can't learn too much from recent numbers, but over the next six to 12 months we'll get better insight into what's really going on at their individual divisions,” Miller said, adding that he views Fedex's internatio­nal business as going through “a strong resurgence” despite COVID-19 disruption­s.

European e-commerce helps UPS

UPS credited its internatio­nal results in part to a 95% increase in residentia­l volume internatio­nally, driven by crossborde­r home deliveries in Europe, said CFO Brian Newman on the earnings call.

“The pandemic has materially accelerate­d the broader shift to e-commerce sales for large retailers, driving another spike in residentia­l deliveries across the U.S. and Europe,” said Young said in a note after UPS' earnings report, adding that home deliveries in Europe offset “anemic” commercial shipments.

UPS aiding the U.S. government's logistical response to COVID-19, including flying in protective gear, incubators and more overseas, also boosted its business, said Jerry Hempstead, founder of shipping consultanc­y Hempstead Consulting.

Fedex and UPS were part of FEMA'S Project Airbridge, the public-private partnershi­p designed to quickly deliver protective gear and other urgent supplies from overseas to the U.S. In June, FEMA announced the partnershi­p would end after operating around 249 flights.

Fedex can improve after TNT integratio­n

Fedex's U.S. domestic business has been its strength of late. Internatio­nally, it's grappled with the costly integratio­n of European courier TNT Express and a global economic slowdown happening before COVID-19.

Company earnings “are still scarred by the execution of the TNT acquisitio­n” and a cyberattac­k to TNT'S systems that hampered their performanc­e early on,

Hempstead said.

Fedex executives elaborated on the company's plans to improve its internatio­nal results. Part of that is making headway on the TNT integratio­n, which Fedex expects will expand its services in Europe.

Milestones for the TNT integratio­n this fiscal year include “offering an enhanced portfolio of internatio­nal services” and integratin­g linehaul and pickup-and-delivery operations, according to a recent Fedex investor presentati­on.

“Increasing internatio­nal profitability is a major priority for us and Europe is our biggest opportunit­y,” Subramania­m said. “…We will leverage the capabiliti­es that TNT adds to our portfolio, which are expected to improve our European revenue and profit profile.”

A fully integrated TNT will provide Fedex a big lift once Europe rebounds economical­ly, taking the company from a smaller player in the region to one of its largest, Miller said.

Fedex is bringing its United States playbook to Europe and boosting its ecommerce capabiliti­es there as it wraps up the TNT integratio­n, Chief Marketing Officer Brie Carere said on the call.

The company is also renegotiat­ing shipping contracts “to better reflect current market conditions” and has added extra short-term capacity to help customers searching for cargo space on interconti­nental flights, she said.

That space on passenger flights remains severely contracted. Fedex has benefited from the capacity crunch but not to the extent UPS has, according to

Hempstead.

“Our internatio­nal business is poised to benefit from the continued contractio­n of commercial capacity and our best-in-class global network,” Carere said.

Max Garland covers Fedex, logistics and health care for The Commercial Appeal. Reach him at max.garland@commercial­appeal.com or 901-529-2651 and on Twitter @Maxgarland­types.

 ?? JOE RONDONE/THE COMMERCIAL APPEAL ?? Shipping containers are unloaded from an aircraft at Fedex’s Memphis superhub on Tuesday, November 20, 2018.
JOE RONDONE/THE COMMERCIAL APPEAL Shipping containers are unloaded from an aircraft at Fedex’s Memphis superhub on Tuesday, November 20, 2018.

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