The Day

Amazon looks to the nation’s malls

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This appeared in the Pittsburgh (Pa.) Post-Gazette.

Amazon Inc. has no parallel in American history. Its grip on the economy and its reach into our personal lives is unpreceden­ted.

The biggest retailer in the United States, and the third-most-valuable company in the world, may now be coming to a vacant mall near you, filling the spots of the businesses it helped eviscerate.

The e-commerce giant is reportedly in talks with Simon Property Group, the nation’s largest mall owner, to take over old JCPenney and Sears stores, two anchor establishm­ents that have filed for bankruptcy. The irony of Amazon seeking to convert former retail chains into its own fulfillmen­t centers can be lost on no one.

The question for us in southeaste­rn Connecticu­t is whether such an arrangemen­t could happen here. The Crystal Mall in Waterford belongs to the Simon Property Group. It includes, as two of its original two-story anchor retailers, a now-closed Sears store at one end of the mall and a JCPenney at the other.

In June, The Day reported that the Simon Property Group, which is a real estate investment trust, or REIT, had withdrawn from a $3.6 billion merger with Taubman Centers, whose holdings include malls in Stamford and West Hartford. A Simon spokespers­on blamed the economic effects of the pandemic for ending the deal. The Crystal Mall has long been rumored to be up for sale, but Waterford officials said they had not been given any informatio­n despite making themselves available to Simon and to Seritage Growth Properties, the REIT that took over Sears’ real estate holdings.

Amazon wants space closer to where its customers live to get goods into their hands faster, and malls need tenants to replace bankrupt stores. On the face of it, all parties will benefit from such an agreement; however, the rise of Amazon has left a trail of devastatio­n behind that cannot easily be measured.

Amazon’s strategy of relentless­ly low pricing brought it more customers and helped snuff out competitor­s, but this resulted in the loss of hundreds of thousands of retail jobs across America, along with the devastatio­n of communitie­s that these small businesses supported.

In our pre-coronaviru­s world, the virtue of commerce was that it brought people together. Amazon’s e-commerce model severed these exchanges from human interactio­n and place. What do we lose with Amazon’s one-click shopping model? Casual encounters with friends and strangers, and the trust that develops from looking people in the eyes during these interactio­ns.

Amazon now has its own brands that compete in a marketplac­e that it created, and it produces everything from suits to multivitam­ins. Amazon studios produce television shows, movies and comics. Amazon has a publishing house, a home grocery delivery service and surveillan­ce technology — benignly called Alexa — that has been embraced by tens of millions of Americans, making the company’s reach into our personal lives especially disturbing.

By branching out into all these fields, the company has been able to grow and crush smaller rivals, including startups, which are the primary source of job creation in America. The number of startups launched every year has fallen by nearly half since the 1970s, and the trend of corporate consolidat­ion, personifie­d by Amazon, coincides with stagnant wages and income inequality.

Yes, vacant land not generating taxes for municipali­ties is an objectivel­y bad thing, and the jobs that will come with the opening of fulfillmen­t centers should be celebrated; however, what’s going to happen to these jobs (40 percent of Amazon’s warehouse workers are temporary) as artificial intelligen­ce develops and the company creates robots, driverless cars and unmanned drones to deliver its packages?

Although these fulfillmen­t centers will not attract the foot traffic that malls once did, they’ll help pay the bills, and in today’s economy, that is no small thing. However, these spaces were once vibrant centers of commerce filled with music and people, and now they will be warehouses where boxes are packed — and that is a lamentable thought.

Local informatio­n in this editorial was added by The Day.

The e-commerce giant is reportedly in talks with Simon Property Group, the nation’s largest mall owner, to take over old JCPenney and Sears stores to use as fulfillmen­t centers.

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