The Denver Post

Emails from 600 state employees slated to vanish

- By Alex Burness

Email inboxes are slated to be purged this week for hundreds of state employees, The Denver Post has learned — a move that promises to eliminate access to government records that would otherwise be public.

The impacted employees work for the Department of Regulatory Agencies, divisions of which regulate key industries in Colorado, including insurance, electric utilities, banks, real estate and telecommun­ications.

The department’s roughly 600 employees have been notified several times since August about the coming purge, which begins Friday, spokeswoma­n Jillian Sarmo said.

Brandi Simmons, spokeswoma­n for the state Office of Informatio­n Technology, declined to say whether other state agencies have instituted or will institute similar policies, telling The Post it would have to file a Colorado Open Records Act request.

But The Post has confirmed at least one other state department — the roughly 6,200-employee Department of Correction­s — recently changed its policy to retain emails for 30 days. Spokeswoma­n Annie Skinner said emails of particular importance can be kept for longer.

As was the case for the DOC, the state IT office provided employees of the Department of Regulatory Agencies the option of putting valued emails in a “do not delete” folder. Employees have been instructed to preserve any “business critical” emails, including those concerning pending litigation or existing open records requests.

But beyond those exceptions, every department email older than 60 days will vanish from inboxes and thereby vanish from the public record.

The deletion of electronic records already is a major problem for those seeking informatio­n from government agencies, according to a recent report for the Colorado Freedom of Informatio­n Coalition. It concluded that open records laws here have not kept up with changes in technology.

“If the record doesn’t exist anymore, that’s the end of the line,” author Jill Beathard told The Post for a story on that report. “They don’t have it, and that’s it. That kind of thwarts the purpose of CORA.”

Sarmo said the email purge is part of an effort to make department emails more easily searchable.

“After a review of our current open records policy, the determinat­ion was made that additional structure around email retention for the purposes of meeting statutory and other legal requiremen­ts was needed,” Sarmo emailed. “The intention of the policy is to allow the department to increase responsive­ness to requests for informatio­n, whether they be from media, partners, or other stakeholde­rs.”

Colorado law gives state department­s broad discretion in crafting their policies for keeping or deleting the recorded history of public business they conduct. Simmons said these policies are written on a department-by-department basis.

Sarmo said the Department of Regulatory Agencies made the decision to execute a mass-deletion after seeking the input of the department’s directors.

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