The Denver Post

Spy agencies urged to fix lack of diversity

- By Nomaan Merchant

WASHINGTON » The peril that National Security Agency workers wanted to discuss with their director didn’t involve terrorists or enemy nations. It was something closer to home: racism and cultural misunderst­andings inside America’s largest intelligen­ce service.

The NSA and other intelligen­ce agencies held calls for staff members shortly after the death of George Floyd. As Gen. Paul Nakasone listened, one person described how they would try to speak in meetings only to have the group keep talking over them. Another person, a Black man, spoke about how he had been counseled that his voice was too loud and intimidate­d coworkers. A third said a coworker addressed them with a racist slur.

The national reckoning over racial inequality sparked by Floyd’s murder two years ago has gone on behind closed doors in America’s intelligen­ce agencies. But available data, published studies of diversity programs and interviews with retired officers indicate spy agencies have not lived up to years of commitment­s made by their leaders, who often say diversity is a national security imperative.

People of color remain underrepre­sented across the intelligen­ce community and are less likely to be promoted. Retired officers described examples of explicit and implicit bias. People who had served on promotion boards noted non-native English speakers applying for new jobs sometimes would be criticized for being hard to understand — what one person called the “accent card.” Some say they believe minorities are funneled into working on countries or regions based on their ethnicity.

Director of National Intelligen­ce Avril Haines, the first woman to serve in her role, has appointed diversity officials who say they need to collect better data to study longstandi­ng questions, from whether the process for obtaining a security clearance disadvanta­ges people of color to the reasons for disparitie­s in advancemen­t. Agencies also are implementi­ng reforms they say will promote diversity.

“It’s going to be incrementa­l,” said Stephanie La Rue, who was appointed this year to lead the intelligen­ce community’s efforts on diversity, equity and inclusion. “We’re not going to see immediate change overnight. It’s going to take us a while to get to where we need to go.”

A former NSA contractor alleged this year that racist and misogynist­ic comments often circulate on classified intelligen­ce community chatrooms. The contractor, Dan Gilmore, wrote in a blog post that he was fired for complainin­g to higher-ups.

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