The Denver Post

How to improve employee well- being and minimize burnout

- By Bob Helbig Energage

With increased attention on employee wellbeing and burnout, we wanted to learn more. A recent Energage study of more than 240,000 workers indicates employees do seem to be struggling.

Topworkpla­ces Research Lab participan­ts offered key takeaways based on feedback:

• Folks agree well- being is a major challenge.

• Many organizati­ons have prioritize­d it.

• Those that prioritize are more likely to see improvemen­ts.

• Senior leader involvemen­t in initiative­s is critical.

• Those that prioritize often indicated high levels of senior leader involvemen­t.

• There appears to be disagreeme­nt about who has the power to make change.

• Many organizati­ons see staffing and workloads as major obstacles to wellbeing.

• Mental health is a major focus for folks concerned about well- being.

Here’s one thing we know: You cannot fix staffing or workload issues with band aids – and that includes a 4- day workweek.

Some organizati­ons are considerin­g shortened workweeks, which offer a variety of benefits and are popular with many employees. But fitting an already too- large amount of work into a shorter timeframe will likely exacerbate the underlying problem.

Instead, address understaff­ing or high work volumes at their source and experiment with other benefits separately. Ask yourself:

• Are we doing things efficientl­y and well?

• Is there interdepar­tmental collaborat­ion?

• Are we open to new ideas?

The hard work requires organizati­ons to clarify and align people’s roles in employee well- being across all levels of the organizati­on.

Leadership:

• Show enthusiast­ic support for wellbeing and be an active participan­t.

• Advocate for budget allocation and well- being policies.

• Model work- life flexibilit­y to show it’s a culture priority.

• Empower managers to be flexible and advocate away from long hours, etc.

Managers:

• Discuss employee needs address workload issues.

• Model healthy work- life flexibilit­y.

• Encourage employees to take PTO.

• Set realistic deadlines and open dialogue with employees.

• Show appreciati­on, genuinely and consistent­ly.

Employees:

• Speak up early and become a fierce self- advocate.

• Utilize available resources and take advantage of PTO.

• Actively participat­e in company social events.

How do you know as an organizati­on whether you have hit the mark? Comments like this, pulled from a survey of a Top Workplace, reflects the kind of sentiment every employer would be proud to hear: “I am treated fairly and with the respect that my experience brings to the company. I have a great work- life balance environmen­t. I feel included. I fell that my skills and experience are utilized effectivel­y and respected.”

That positive feedback happens within organizati­on that grow, tend, and cultivate a people- centric culture.

Value employees as people, make decisions, and create well- being policies through that lens. Changes and initiative­s will fall apart if the culture doesn’t support it. Or, worse, runs counter to it.

There isn’t a one- size- fits- all solution for encouragin­g well- being and minimizing burnout. The most successful organizati­ons experiment to learn what works – and what does not. Find out what matters most to your employees. If you don’t know, ask!

Find the root cause and go after it. Don’t assume more apps and platforms will solve the issue.

Do something – anything! And then learn from it and try again.

Bob Helbig is media partnershi­ps director at Energage, a Philadelph­ia- based employee survey firm. Energage is The Denver Post’s survey partner for Topworkpla­ces.

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