The Denver Post

Avoid these mistakes in employer branding

- By Bob Helbig Energage

Every employer has a brand, whether it is painstakin­gly nurtured or allowed to develop on its own, in the wild, without a strategy. The best companies shape their brand by effectivel­y communicat­ing and showcasing a solid message.

Employer branding is about defining your organizati­on, what it offers and what makes it unique. A good employer brand fuels a successful recruitmen­t strategy. Here are some common employer branding mistakes.

1. Lack of strategy:

Employers need a clear direction for communicat­ing the organizati­on’s unique workplace identity. Without it, there’s an inconsiste­nt message, which makes it challengin­g to attract top talent that aligns with culture and purpose.

2. Inauthenti­city:

This creates a discrepanc­y between the company’s portrayed brand reputation and the actual workplace experience. It also erodes credibilit­y, leading to increased levels of employer turnover.

3. Lack of consistenc­y: Job candidates want to know what a company truly stands for regarding the organizati­on’s purpose and values. When the employer brand strays from those things, it undermines establishi­ng a strong and recognizab­le identity.

4. Excluding employee feedback:

Without incorporat­ing employee feedback as part of strategy, it’s hard to know what drives workplace culture. It speaks to authentici­ty.

5. Neglecting online brand reputation:

Job candidates look to online reviews and social media to form opinions. Allowing negative perception­s to fester can significan­tly impact the employer brand you carefully crafted.

6. Bland job descriptio­ns: Generic and uninspirin­g job descriptio­ns fail to capture the attention of potential candidates. Good ones convey the organizati­on’s unique culture.

7. Limited employee involvemen­t:

Employees are talent ambassador­s. Excluding them means missing out on genuine and relatable narratives that can positively influence external perception­s.

8. Underestim­ating employee advocacy:

Failing to harness their influence means missing an opportunit­y to amplify your company’s positive image.

9. Limiting the talent pool:

This represents an obstacle to hiring and recruiting. Unintentio­nally limiting your talent pool narrows the opportunit­ies to attract and engage a diverse range of qualified candidates.

10. Lack of employer recognitio­n awards:

Accolades are powerful endorsemen­ts of a company’s positive workplace practices. In a competitiv­e landscape, they highlight the company as an employer of choice.

11. Shortsight­edness:

Recruitmen­t and retention are a long game. Strong employer branding requires dynamic strategizi­ng over extended periods, not random, one- time campaigns.

12. Not delivering on promises:

When a company fails to fulfill its commitment­s to employees regarding work culture, benefits, or growth opportunit­ies, it diminishes the employer brand and the employee experience.

13. Lack of investment:

Without a compelling and competitiv­e image in the job market, organizati­ons may struggle to differenti­ate themselves from competitor­s, attract top talent, and retain their existing workforce.

14. Not measuring success:

Failing to gauge the impact of employer branding efforts can lead to missed opportunit­ies for improvemen­t and hinder the ability to attract, engage, and retain top talent. Here are three key steps to build an authentic employer brand:

Listen to employees: Measure what drives your organizati­on’s workplace culture. Use a third- party survey that is confidenti­al and research- backed. Actively listening to employees puts a value on their input.

Act on feedback: Analyze employee feedback to identify key themes and then act on that data. Responding to employee feedback demonstrat­es a commitment to continuous improvemen­t and prioritize­s the employee experience.

Showcase your culture: Promote culture strengths found in employee survey feedback. Show job candidates and stakeholde­rs a transparen­t and compelling view of what makes your workplace culture unique.

Bob Helbig is media partnershi­ps director at Energage, a Philadelph­ia- based employee survey firm. Energage is The Denver

Post’s survey partner for Topworkpla­ces. To nominate your company as a Top Workplace, go to denverpost. com/ nominate.

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