MDOT MVA pi­lot pro­gram alerts drivers to life-sav­ing ve­hi­cle re­call is­sues

The Dundalk Eagle - - OBITUARIES -

The Mary­land Depart­ment of Trans­porta­tion Mo­tor Ve­hi­cle Ad­min­is­tra­tion (MDOT MVA) an­nounced to­day that since be­com­ing the first state to im­ple­ment a ve­hi­cle re­call safety pi­lot pro­gram in April 2018, more than 73,500 re­calls have been reme­died as a re­sult of us­ing ve­hi­cle reg­is­tra­tion re­newal no­tices to alert con­sumers to po­ten­tial safety is­sues.

“The Mary­land Depart­ment of Trans­porta­tion’s num­ber one pri­or­ity is the safety of all Mary­lan­ders trav­el­ing on our road­ways,” said MDOT Sec­re­tary Pete Rahn. “Pro­vid­ing cus­tomers with crit­i­cal ve­hi­cle re­call information dur­ing the ve­hi­cle reg­is­tra­tion re­newal process is a win-win for cus­tomer ser­vice and safety.”

The pro­gram, funded by the Na­tional High­way Traf­fic Safety Ad­min­is­tra­tion (NHTSA), pro­vides Mary­land drivers with im­por­tant safety re­call information via mailed and emailed reg­is­tra­tion re­newal no­tices. The MDOT MVA has been work­ing with Cox Au­to­mo­tive, Inc., a provider of in­dus­try-lead­ing dig­i­tal mar­ket­ing, fi­nan­cial, re­tail and whole­sale solutions across the au­to­mo­tive in­dus­try to ob­tain ve­hi­cle re­call information.

Mary­land was the only state in the na­tion to re­ceive a grant from NHTSA, which to­taled $222,300, for the pi­lot pro­gram. Now prior to send­ing out ve­hi­cle reg­is­tra­tion no­tices, MDOT MVA runs ve­hi­cles against the na­tional safety re­call data­base, and when re­calls ex­ist, MDOT MVA adds the life-sav­ing re­call mes­sages to the ve­hi­cle reg­is­tra­tion re­newal no­tices sent to Mary­lan­ders. This two-year pi­lot pro­gram alerts Mary­lan­ders to re­calls on their ve­hi­cles and en­cour­ages re­cip­i­ents to take ap­pro­pri­ate ac­tion to rem­edy open safety re­calls by vis­it­ing their ser­vice dealer. An open re­call does not af­fect the abil­ity of a cus­tomer to re­new their ve­hi­cle reg­is­tra­tion.

“I am pleased that MDOT MVA, in a rel­a­tively short time, has been able to con­nect many Mary­lan­ders with life-sav­ing re­call mes­sages through their reg­is­tra­tion re­newal,” said MDOT MVA Ad­min­is­tra­tor Chrissy Nizer.

“Mary­land Au­to­mo­bile Deal­ers As­so­ci­a­tion (MADA) is proud that Mary­land is the first state in the coun­try to help con­sumers get timely information about ve­hi­cle re­calls,” said MADA Pres­i­dent, Peter Kitzmiller. “Get­ting these re­call re­pairs com­pleted is a crit­i­cal safety is­sue and this pro­gram shows MDOT MVA’s will­ing­ness to be a leader on this im­por­tant is­sue.”

“MDOT MVA’s safety re­call pi­lot pro­gram il­lus­trates the im­por­tance of pro­vid­ing con­sumers with the information they need to en­sure that their cars are safe for them­selves and their fam­i­lies,” said Marce­line White, Ex­ec­u­tive Di­rec­tor of the Mary­land Con­sumer Rights Coali­tion. “In­formed con­sumers are a crit­i­cal com­po­nent of safe roads and we ap­pre­ci­ate MDOT MVA’s ef­forts.”

Cus­tomers may also check a Ve­hi­cle Iden­ti­fi­ca­tion Num­ber (VIN) for open re­calls at any time by con­tact­ing their au­tho­rized deal­er­ship or by us­ing the VIN look-up tool found on the NHTSA web­site at www.nhtsa.gov.

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