The Guardian (USA)

Facebook and Instagram crash on Thanksgivi­ng

- Ankita Rao

For many attempting to share Thanksgivi­ng posts on Facebook on Thursday morning, it seemed the social network was not in the holiday mood.

Thousands of users complained about issues with Facebook and its subsidiary Instagram, citing problems with sharing posts and sending messages, according to Down Detector, a website that tracks such outages.

With error messages from Hanoi to Portland, the services seem to be affected across the world.

Twitter seemed to be functionin­g without glitches, allowing aggrieved users of Facebook and Instagram to share error messages and, sometimes, enjoy the silence.

It was unclear what caused the problems at Facebook and Instagram but similar challenges have happened before.

As recently as October, both networks and another Facebook product, WhatsApp, were reportedly down for several hours. The apps run off a similar infrastruc­ture and Facebook chief executive Mark Zuckerberg has been working to integrate them further, as he announced earlier this year.

Both Facebook and Instagram released statements on Thursday afternoon.

“Earlier today, an issue in one of our central software systems caused many people to have trouble accessing Facebook’s family of apps,” a Facebook spokespers­on told CNBC. “We quickly investigat­ed, started restoring access, and we’re now monitoring for full recovery. We’re sorry for the inconvenie­nce.“Instagram tweeted: “Gobble gobble, we back. We apologize for the inconvenie­nce and wish #HappyThank­sgiving to those who celebrate.”

 ??  ?? It was unclear what caused the problems at Facebook and Instagram. Photograph: Yui Mok/PA
It was unclear what caused the problems at Facebook and Instagram. Photograph: Yui Mok/PA

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