The Mercury News Weekend

Amazon to hire 120K seasonal workers

- By Angel Gonzalez

SEATTLE — Amazon. com says it plans to add 120,000 seasonal workers nationwide as it deals with a holiday scramble that becomes more intense every year for the world’s biggest online retailer.

That target for temporary positions is 20 percent higher than last year, a sign of how more shoppers — and third-party merchants — are flocking to Amazon’s online platform.

The fourth quarter hiring ramp-up is not unusual in the retail industry: It’s the biggest shopping season, after all, when a lot of retailers make most of their profits.

Macy’s plans to hire about 83,000 holiday workers, Kohl’s aims for 69,000 and Target ays it will hire more than 70,000 — all more or less the same as last year.

But for Amazon, which has been growing at a much faster clip than most other retailers, the season represents a special challenge.

Last year’s holiday frenzy “put a lot of demand on our warehouses, and we were full,” Amazon Chief Financial Officer Brian Olsavsky said in an earnings call last January. That resulted in a spike in operationa­l costs as the company rushed to fulfill orders.

This year Amazon has made expensive efforts to get ahead of the oncoming onslaught. Olsavsky said last July that the company was opening 18 new fulfill- ment centers in the third quarter, up from six the year before.

Analysts with Piper Jaffray say 44 percent of the U.S. population now lives within 20 miles of an Amazon facility, up from about a quarter in 2014.

Amazon is also temporaril­y keeping new merchants from joining its Fulfillmen­t by Amazon service, in which the tech giant handles storage and delivery of third-party sell- ers’ products, Bloomberg News reported. A lot of the increase in Amazon’s warehouse activity and seasonal hiring, Piper Jaffray analysts say, comes from handling these thirdparty merchants’ goods.

Earlier this year Amazon changed its Fulfillmen­t by Amazon storage fees to spur merchants to keep slow-selling items out of Amazon warehouses during the peak season.

On average, Wall Street analysts expect Amazon to generate $44.61 billion in revenue during the holiday season, a 25 percent increase from last year.

Amazon says some of the employees it hires will become full-time staff. Last year, 14,000 of the 100,000 seasonal workers it hired made that transition. “We expect to increase that number this year,” Mike Roth, Amazon vice president of global customer fulfillmen­t, said in a statement.

At the end of the second quarter, Amazon had 268,900 employees worldwide, a 47 percent jump from the previous year.

 ?? BARRY SWEET/ASSOCIATED PRESS ARCHIVES ?? Amazon says some of the employees it hires will become full-time staff. Last year, 14,000 of the 100,000 seasonal workers it hired made that transition.
BARRY SWEET/ASSOCIATED PRESS ARCHIVES Amazon says some of the employees it hires will become full-time staff. Last year, 14,000 of the 100,000 seasonal workers it hired made that transition.

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