The Mercury News Weekend

IBM accused of eliminatin­g older workers’ jobs

Report says 60% of U.S. job cuts affected people older than 40

- By Seung Lee slee@bayareanew­sgroup.com

IBM allegedly targeted older American workers with layoffs, firings and forced retirement to systematic­ally replace them with younger, cheaper millennial­s and overseas workers, according to a new report.

In the past five years, the investigat­ion found more than 20,000 IBM-workers— about 60 percent of its estimated total U. S. job cuts in that period — were over the age of 40. IBM, which still employs 400,000 people worldwide, flouted domestic laws and regulation­s protecting older workers from age discrimina­tion by not providing informatio­n on why they were fired, required them to sign away the right to sue IBM and converted job cuts into retirement­s to avoid public disclosure requiremen­ts, alleged the report published Thursday by ProPublica and Mother Jones.

“We are proud of our company and our employees’ ability to reinvent themselves era after era, while always complying with the law,” said IBM spokespers­on Edward Barbini in the report. “Our ability to do this is why we are the only tech company that has not only survived but thrived for more than 100 years.”

IBM did not immedi- ately respond to a request for comment to this news organizati­on regarding the report.

ProPublica and Mother Jones uncovered internal documents that allege IBM was aggressive­ly looking into hiring a younger workforce. In one 2014 internal presentati­onal slide, it read CAMS — an IBM moniker for new emerging technologi­es like cloud services, mobile, big data and social media — “are driven by mil-

lennial traits.” In the same presentati­on, baby boomers were depicted as “more dubious” of analytics, placing “less stock in the advantages data offers” and less “motivated to consult their colleagues or get their buy in,” according to the report.

Internal spreadshee­ts that evaluated IBM workers’ performanc­e and listed workers on the chopping block alleged IBM’s job-eliminatio­n strategy skewed toward older workers, according to the report. One spreadshee­t from 2016 created to start the process of layoffs, job outsourcin­g and replacemen­t had more than 400 full-time IBM workers listed; 90 percent of the workers were over the age of 40, according to the report.

Another spreadshee­t from 2014, with more than 600 IBM workers listed, evaluated job performanc­e — the ones with no or low scores were more susceptibl­e to layoffs. Pro-Publica and Mother Jones found employees with no points on their job performanc­e averaged around 30 years of employment with IBM. However, in the same spreadshee­t, the vast majority of the employees with no points had a rating from their superiors who said they were good enough to stay on in their current job or in a promoted job, according to the report.

IBM allegedly skirted around the issue of publicly disclosing its corporate layoffs after 2014, a regulation in the Age Discrimina­tion in Employment Act, says the report. Before 2014, IBM provided two lists — one of those who were laid off and their positions and ages, but not names, and another of those who were staying on — to those who were laidoff. But after 2014, IBM stopped providing the lists, saying the lists “infringed on employee privacy”.

To nullify the necessity of public disclosure of its layoffs, IBM allegedly chose in a new 2014 company layoff policy to drop age from one of its many waived categories of what laid-off workers receiving severance could take to court. In short, former IBM workers could technicall­y sue IBM for age discrimina­tion, according to the report. But the layoff policy also had employees waive their rights to take cases to court and the right to join other workers tomake a case — limiting them to a confidenti­al and private arbitratio­n process to pursue age-discrimina­tion cases.

With no public disclosure­s of layoffs, IBM work- ers had to resort to banding together online in Facebook groups under names like “Watching IBM” or “Geographic­ally Undesirabl­e IBM Marketers,” according to a separate post by Pro-Publica explaining how it began reporting on this investigat­ion.

Some IBM employees over the age of 40 allege IBM offered either an early, voluntary retirement or a layoff, leaving no choice but to accept a retirement package. One employee who worked remotely retired after being given 30 days to decide tomove 2,600miles to work on an IBM campus.

Another employee lost his job at IBM but was signed on as a subcontrac­tor with a lower wage and no benefits such as health care two weeks later. IBM allegedly contracted ex- employees dozens of times, according to the report.

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