The Mercury News Weekend

ChatGPT helps me write an AI safety guide

- PERSONAL TECHNOLOGY

In my capacity as CEO of ConnectSaf­ely, I'm working on a parents guide to generative AI, and, naturally, I turned to ChatGPT for some help. It gave me some good advice, which I'll get to later, but first some general background on “generative artificial intelligen­ce” (GAI).

AI has been around for a long time, but generative AI, which can create new content, including text, images, music and even computer code, is relatively new. Just in the past few months we've seen the emergence of some impressive early models including ChatGPT from OpenAI, Google Bard and the new Microsoft Bing. Each of these relies on what is called a “large language model” that accesses and analyzes vast amounts of data that it finds online and uses it to generate new content. Microsoft's Bing AI is a major investor in OpenAI, whose technology is used in its Bing AI product.

Questions, poems, vacations

GAI systems both speak and understand natural language. You can ask it a question or to perform a task the same way you speak to a person. For example, you could say, “what is the capital of France,” but you can also say, “write me a poem about a boy with curly hair.” You can get quite specific, such as “write me a story about a Jewish girl from China and her friend from Mexico” and you can even have it write songs about specific people. You can also use services like ChatGPT to plan a vacation. I just asked it to plan a road trip between Las Vegas and Rimrock, Arizona, and it gave me a very detailed itinerary. I then asked it to compare a couple of different attraction­s and was impressed with the level of detail.

These services can also write essays, which brings up some issues for educators who worry about students using it rather than doing their own writing.

My main concern with these services is that they don't always cite their

sources, and they do make mistakes. When I first asked it about myself, I found several mistakes, which others might not notice. It correctly listed several publicatio­ns I've written for but added in a couple that were not correct. At one point, it had me winning an Emmy, which, sadly, never happened. The newest version of ChatGPT no longer makes that mistake, but it still erroneousl­y thinks I used to write for the Wall Street Journal.

What I've found are mostly innocent and minor errors, but there is the danger of misinforma­tion and even deliberate disinforma­tion. These models don't currently verify the accuracy of informatio­n but merely state “facts” based on the informatio­n they find. As they say in

computer science, “garbage in, garbage out.” There is the risk of these systems regurgitat­ing false informatio­n, which could lead to dangerous outcomes.

Safety guide

I'm almost embarrasse­d to admit that it did an excellent job providing useful informatio­n for parents. The response was so good that I was tempted to simply copy and paste it. Somehow that seems wrong, though ChatGPT itself said it's OK when I asked “can I use content from ChatGPT as if I wrote it.” It told me that “it's generally acceptable to treat it as your own output, as long as you have properly interacted with the AI and provided input to guide the generation.” It may be OK with the owners of OpenAI, but it's not OK with me. Even though it's a machine, it still feels like plagiarism or, at the very least, dishonesty. As a journalist, I frequently

quote sources, but I also cite them. I have a feeling that many educators would object to their students using ChatGPT content as if it were their own, and I suspect my editors would feel the same way since they're paying me to provide original content.

So, instead of plagiarizi­ng ChatGPT, I'm going to quote it here, as if I were reporting on an interview with an expert. It's very common for me and other journalist­s to rely on experts but unethical not to cite your sources.

Advice for parents

The service said that parents should start by understand­ing the basics of generative AI and then discuss the pros and cons with their children, adding “it's essential to have open discussion­s with your children about the benefits and potential risks associated with generative AI. This includes understand­ing how it can be used creatively,

as well as the ethical concerns, such as deepfakes or misinforma­tion.”

It also says to “teach critical thinking and media literacy,” which includes encouragin­g your children “to question the authentici­ty of the content they encounter online. Teach them to look for reliable sources, verify informatio­n, and be aware of the potential for AI-generated content, like deepfakes, that may be misleading or deceptive.” As someone who has been advising parents about online safety for decades, I couldn't agree more.

Just as we say at ConnectSaf­ely, ChatGPT advises parents to “monitor your child's online activities” and “stay informed about the platforms, apps, and websites your children are using. Many of them may incorporat­e generative AI technologi­es. Keep an open line of communicat­ion and discuss any concerns or questions they

may have.”

I also agree with ChatGPT that parents should “educate your children about the importance of protecting their personal informatio­n and maintainin­g strong privacy settings on the platforms they use.” It points out “Some generative AI technologi­es can be exploited to gather personal informatio­n or create targeted content based on their preference­s.”

ChatGPT says that it encourages “creativity and exploratio­n,” advising parents to “encourage your children to explore AI-powered tools and resources that help them develop their skills and express their creativity in a safe and responsibl­e manner.”

Finally, it tells parents “it's crucial to stay updated on the latest developmen­ts in generative AI and related technologi­es. Regularly research and engage with reputable sources to better understand the evolving digital landscape

and make informed decisions for your family.”

As you can tell I'm very impressed with how well ChatGPT and other GAI systems work. They are very powerful and will only get more powerful. But, as “Uncle Ben” from Spiderman said “with great power comes great responsibi­lity,” and that goes for those who develop and use these powerful technologi­es. We are in the very early stages of what is likely to impact knowledge and creativity as much as automobile­s impacted transporta­tion. And, like autos, there is the risk of bad things happening. I don't know if Henry Ford put much thought into the unintended consequenc­es of mass producing cars, but I sure hope that the AI community along with the public and regulators do all they can to minimize risks.

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