The Mercury News

Lawsuit yields free concerts

Ticketmast­er offers vouchers, discounts to settle class-action case

- By Hayley Tsukayama

Have you signed into your Ticketmast­er account lately? You may find you’re in for a surprise.

Any Ticketmast­er customer who has purchased tickets between Oct. 21, 1999, and Feb. 27, 2013, could be eligible for free ticket vouchers, a $2.25 discount on tickets or a $5 discount on shipping. The unexpected credit (for most of us, anyway) comes by way of a 13-year-old lawsuit against Ticketmast­er over the fees it charged for ticket sales.

All you have to do is sign into your Ticketmast­er account, head to your account and look for the section marked “Active Vouchers.” If you’re eligible for the credits, you should see them here.

There are, of course, some catches. For one, the vouchers aren’t applicable to every event. Ticketmast­er has an updated list of specific concerts to which vouchers may apply. It’s not that searchable or sortable, so be prepared to do some clicking around to find what you want. Also, the vouchers do have an expiration date of June 2020. So you can’t sit on them forever.

The other main catch is that you probably can’t use the vouchers quite yet. Ticketmast­er first started putting the vouchers in people’s accounts a few days ago, but then many users reported that they had disappeare­d.

Ticketmast­er told users on Twitter that the codes won’t work or may not even be available until the final event list is set.

And, if you’re looking for even more nice surprises, you should also check your Amazon account. (Amazon’s chief executive, Jeffrey P. Bezos, is the owner of The Washington Post.)

Many people have reported getting messages Tuesday letting them know that they have a credit on their accounts from the lawsuit between the U.S. government and Apple, over e-book prices.

 ?? PAUL SAKUMA/ASSOCIATED PRESS ARCHIVES ?? Ticketmast­er customers could be eligible for free concert tickets or discounts as a result of a class-action lawsuit.
PAUL SAKUMA/ASSOCIATED PRESS ARCHIVES Ticketmast­er customers could be eligible for free concert tickets or discounts as a result of a class-action lawsuit.

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