The Mercury News

How to view lender referrals from agents or builders

- By Marilyn Kennedy Melia CONTENT THAT WORKS

Input “mortgage” in a search engine and you’ll instantly be swamped with pop-up rate offers from online lenders.

Those interest rates and attendant fees are important, of course, and will determine your housing cost in the months and years ahead. But first you actually have to find and purchase a home.

Asking for recommenda­tions about a mortgage lender locally, from your real estate agent or builder, will likely yield references to individual­s with experience and responsive­ness in making a purchase possible, says Ray Rodriguez, sales manager for TD Bank.

The No. 1 reason builders recommend buyers a particular lender, the bank found in a survey: the lender is likely to provide quick response time to meet a buyer’s needs. Most builders (62 percent) said they recommend two to four trustworth­y lenders to buyers; nearly one-third (30 percent) recommende­d only their primary loan officer.

Responsive­ness in a lender is an important quality in the eyes of real estate agents, too, says Rodriguez. “Borrowers have three days to review closing documents,” he says. “If you want to close within 30 days, everything has to line up right.”

A lender’s strong local track record and a good reputation with other agents are important factors in winning an agent’s trust, says Dave Edmondson, Century 21 Meridian Realty, Fayettevil­le, Georgia.

Good real estate agents rely on loan officers who work profession­ally and meet deadlines, and they are generally happy to provide references to them. Federal RESPA laws prohibit agents from giving or accepting a fee or anything of value in exchange for referrals.

Remember to leverage existing relationsh­ips. Ask for mortgage rates and offers from the bank or credit union you already use. Ask family and friends for references to loan officers or mortgage brokers they worked with and respected.

It’s imperative to compare rates and terms from several lenders.

Probe your agent about whether the firm will deliver what’s needed, which can include not just speed, but special loan programs for first-time buyers and other situations.

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