The Mercury News

Uber: On the right track

Ride-booking company says revenue growth outpacing losses despite recent scandals

- By Eric Newcomer Bloomberg

Uber isn’t required to report its finances publicly, but the privately held company has decided to forgo that luxury for the first time.

Uber said its revenue growth is outpacing losses, hoping to show the business is on a strong trajectory as it attempts to address a recent cascade of scandals.

The ride-booking giant more than doubled gross bookings in 2016 to $20 billion, according to financial informatio­n Uber shared with Bloomberg. Net revenue was $6.5 billion, while adjusted net losses were $2.8 billion, excluding the China business, which it sold last summer.

Uber declined to report firstquart­er numbers, saying they were in line with expectatio­ns, but that the company hasn’t yet presented them to investors. The company said it is pleased that revenue growth far exceeded losses last year and that its business is still performing well this year even as it faces

unyielding controvers­y.

“We’re fortunate to have a healthy and growing business, giving us the room to make the changes we know are needed on management and accountabi­lity, our culture and organizati­on, and our relationsh­ip with drivers,” Rachel Holt, who runs Uber’s U.S. ridebookin­g business, wrote in an emailed statement.

In recent months, Uber has seen an exodus of top executives as it investigat­es claims of sexual harassment and a toxic work culture. Uber is facing a lawsuit over self-driving car technology from Alphabet’s Waymo, backtracke­d on a program called Greyball that was used to deceive government officials, and apologized after its chief executive officer was videotaped arguing with a driver.

Travis Kalanick, the CEO, said he is seeking a chief operating officer to help right the ship.

Uber’s business is massive and getting bigger. In the last three months of 2016, gross bookings increased 28 percent from the previous quarter to $6.9 billion. The company generated $2.9 billion in revenue, a 74 percent increase from the third quarter. Losses rose 6.1 percent over the same period to $991 million.

While the rate of sales growth compared with losses is encouragin­g, Uber is still losing a significan­t sum, said Evan Rawley, a business professor at Columbia University.

“That’s a lot of cash to burn in a quarter,” he said. Jeff Jones, the company’s former president of ridesharin­g, who resigned last month, once joked to staff that he joined Uber expecting P&L, meaning a profit and loss statement, but only found an L.

Uber said it uses generally accepted accounting principles, or GAAP. Revenue includes only the portion Uber takes from fares, except in the case of its carpooling service; the company counts the entire amount of an UberPool fare as revenue.

The more Uber’s business shifts to the multi-passenger service, the faster revenue grows. Non-GAAP revenue is significan­tly smaller. The loss statement doesn’t account for employee stock compensati­on, certain real-estate investment­s, automobile purchases and other expenses.

Valued at $69 billion by investors, Uber operates in about 75 countries. Uber said global net losses were $1.2 billion after accounting for the sale, taxes and other factors.

 ?? PAUL SAKLUMA/ASSOCIATED PRESS ARCHIVES ?? Uber CEO Travis Kalanick, who was videotaped arguing with a driver, said he is seeking a chief operating officer to help right the ship.
PAUL SAKLUMA/ASSOCIATED PRESS ARCHIVES Uber CEO Travis Kalanick, who was videotaped arguing with a driver, said he is seeking a chief operating officer to help right the ship.

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