The Mercury News

Problems remain at Washington hospital

Staff efforts to fix problems fall short; patients neglected

- By Martha Bellisle Associated Press

SEATTLE — Inspectors who visited Washington state’s largest psychiatri­c hospital found that safety problems that thrust the facility into the national spotlight after the escape of two dangerous patients a year ago persist, including neglected patients.

A survey of Western State Hospital staff, conducted as part of federal oversight in December and January, found that administra­tors make decisions that “adversely affect patient safety” and there was a lack of trained or qualified staff, fear of retaliatio­n from managers and too much focus on bureaucrac­y over staff safety.

The survey and the consultant­s’ report were obtained by The Associated Press from someone close to the hospital who requested anonymity.

State officials say they are making progress, including hiring additional staff members, as they try to turn around the facility since the patients escaped in April 2016. They say correcting problems that have developed over decades will take time to resolve.

Dr. Joseph Wainer, a psychiatri­st at the hospital, said the problems continue. He wrote a letter to the editor that recently appeared in the Tacoma, Washington, newspaper in which he alleged that management at the facility was traumatizi­ng employees and patients.

“I see people who’ve been told that their perspectiv­e is ignorant, who have been ignored, shamed and intimidate­d into silence by authoritar­ian leadership,” he wrote.

Wainer told AP in an email this week that the hospital placed him “under investigat­ion.” Wainer said the investigat­ion was “quite frightenin­g” and “I still don’t know exactly what they’re suggesting I did wrong.” Wainer said investigat­ions are often used to “discredit and to intimidate both the person investigat­ed and those who might question contemplat­ing the executive leadership.”

Kelly Stowe, a spokeswoma­n for the health department, said the agency couldn’t confirm or deny an investigat­ion. “What I can tell you is that we don’t restrict an employee’s right to free speech,” she said.

A judge recently issued an injunction against the hospital that requires it to address a pattern of retaliatio­n against staffers by the end of April.

A consulting firm hired by the state to identify areas for improvemen­t visited the hospital in January and February and found many patients were ignored.

After the 2016 escape, which led to a statewide manhunt, the hospital was hit with a series of health and safety violations that put it at risk of losing the millions it receives from the Centers for Medicare and Medicaid Services.

 ?? ELAINE THOMPSON/ASSOCIATED PRESS ?? A security officer watches the entrance to Western State Hospital, in Lakewood, Washington. Inspectors who visited the hospital found that safety problems persist, including neglected patients.
ELAINE THOMPSON/ASSOCIATED PRESS A security officer watches the entrance to Western State Hospital, in Lakewood, Washington. Inspectors who visited the hospital found that safety problems persist, including neglected patients.

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