The Mercury News

In customers’ words: Antioch Toyota is a dedicated community member devoted to no-nonsense integrity

- By Bay Area News Group Content Team

At Antioch Toyota, the car business is not only about cars or sales; it is first and foremost about people. Customers who have repeatedly returned to Antioch Toyota since it first opened 29 years ago agree that this dealership cares about the people it serves. Deeply knowledgea­ble about every vehicle they sell or display in their state-of-the-art showroom, the sales, service and management teams at Antioch Toyota make it their business to know their customers’ needs.

For that reason, Antioch Toyota’s product line reflects the diversity of its customer base, appealing to the needs of the first-time buyer, the family vehicle owner, the driver with recreation­al or commercial needs and even those seeking luxury. Antioch Toyota enjoys that customers who purchase the entry-level Corolla and the CHR, for instance, come back after a couple of years to add a new Toyota or to upgrade to the Camry.

The newly redesigned Camry, with its sleek look and options for fully-loaded safety and comfort technology, is becoming quite the favorite. It has a powerful shape and captivatin­g style, allowing the driver to make an entrance under sweeping curves, chiseled surfaces, sport-side rocker panels and an integrated rear spoiler. Its interior meets every need and desire for comfort, ease and safety, with a stylish cabin and unrivaled attention to detail. Meanwhile, Standard Toyota Safety Sense™ technology includes an in-vehicle camera and radar. Other safety components feature the Pre-Collision System with pedestrian detection; the lane-departure alert with steering assist; automatic high beams; and dynamic radar cruise control.

Those who own a Camry tend to keep it for years, given the dependabil­ity of this iconic sedan that has been enhanced over the years to meet the discerning needs of contempora­ry drivers. In entrusting the care of their cars to Antioch Toyota, drivers are treated like members of the dealership family. Whether helping people with a last-minute service need or advising them on a secondary vehicle such as the Sienna, Highlander or Avalon, the dealership­s’ staff provides the patience and listening ear that customers deserve.

Technology, safety, comfort, value and low operating cost are the hallmarks of Toyota. Antioch Toyota embraces how Toyota invests in the safety of its vehicles. And as the world goes “green,” so does Toyota. The experience­d and knowledgea­ble staff members at Antioch Toyota are eager to patiently address customers’ questions about their “green” side and how Toyota is increasing its commitment to the environmen­t with each new model. Meeting consumers in the “sweet spot” of value/technology/ green is where Toyota delivers time and time again. Antioch Toyota’s sales model combines simplicity, transparen­cy and customer experience. Whether a customer needs a car today or is browsing for a vehicle they dream of purchasing months from now, each member of the Antioch Toyota team is dedicated to patiently educating the customer, granting them the time and respect they deserve while making this major purchase decision. Past and current customers give the sales team top marks as purchase time gets closer. They appreciate the salespeopl­e’s straight-up honesty on final pricing and terms with no gamesmansh­ip or time-wasting back-andforth on pricing. Customers also like the fact that Antioch Toyota understand­s and appreciate­s the fact that many customers these days browse online before visiting the showroom. Even the internet sales group at Antioch Toyota gets high marks for transparen­cy and true teamwork with other members of the showroom staff.

Just browsing? Come into Antioch Toyota’s stateof-the-art showroom and see how fun it can be to drive a Toyota. Experience Toyota firsthand and learn the many reasons behind the long-term value and quality of each vehicle and unrelentin­g brand loyalty of Toyota owners. For nearly 30 years, Antioch Toyota has adhered to its philosophy of being advocates for their clients; in doing so, they have created a base of happy, long-term clients who appreciate their commitment to proactive, responsive service and sales, along with continuous improvemen­t.

Honored to be a longtime member of the local community, Antioch Toyota also takes part whenever possible in giving back to charitable needs within the community it serves.

 ?? Pictures provided courtesy of Antioch Toyota ??
Pictures provided courtesy of Antioch Toyota
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