The Mercury News

Local: Kaiser mental health staff to strike.

- By Joseph Geha jgeha@bayareanew­sgroup.com

Thousands of Kaiser Permanente mental health care workers plan to go on a five-day strike beginning today, staging pickets around California and drawing attention to what they call a critical staff shortage and unequal benefits.

Around 4,000 psychologi­sts, therapists, social workers, psychiatri­c nurses and other medical profession­als represente­d by the National Union of Healthcare Workers will demonstrat­e through Friday, according to the union.

As a result, mental health care appointmen­ts during the week may be canceled, but the union’s president says that the strike is in the long-term best interest of patients, who currently have to wait a month or more for follow-up mental health appointmen­ts because of low staffing levels.

“They’ve canceled appointmen­ts for these five days, but there’s a critical situation every day of the year,” Sal Rosselli, the union’s president, said Sunday.

Rosselli said Kaiser needs to hire hundreds more clinicians to address what he called an “access crisis” for patients.

“People that need therapy … need to establish a relationsh­ip with a clinician to help get them through their disorders,” Rosselli said. “That’s fundamenta­lly important, to establish a relationsh­ip and see people on a regular basis.”

Rosselli said mental health care workers want the same benefits and pensions as roughly 100,000 other Kaiser employees — including medical staff and facilities workers — which would help retain more of them.

A Kaiser spokeswoma­n characteri­zed the strike as “unfortunat­e” and “unnecessar­y” in an interview Sunday.

“We believe that this strike is a bargaining tactic; it’s not about access, it’s not about better care,” said Michelle Gaskill-Hames, Kaiser’s chief nurse executive.

“It is really about them pushing for higher wages,” she said, adding that Kaiser’s mental health workers’ total compensati­ons are among the highest in the state.

Gaskill-Hames said Kaiser Permanente has invested $175 million in updating mental health facilities and has increased its mental health workforce by 30 percent over the past several years.

“We know we have a shortage of mental health workers across this country, and over the last five years, we have been leaning in very heavily to build a world-class mental health services program,” she said.

Gaskill-Hames noted that the California Office of the Patient Advocate awarded Kaiser Permanente Northern California its highest rating of five stars for behavioral health this year.

Kaiser said its medical centers and medical offices are scheduled to remain open during the strike, including hospitals, emergency and urgent care department­s, as well as primary and specialty care department­s, pharmacies, and laboratori­es.

“Some non-urgent mental health and other appointmen­ts may need to be reschedule­d. Any patients who are affected will receive a personal phone call from a Kaiser Permanente staff member,” a statement from Kaiser said.

“Anyone in need of urgent mental health or other health care will receive the services they need,” the statement said

The union and Kaiser have been negotiatin­g since June, and more bargaining sessions were set for this week, Kaiser said.

Mental health workers at Kaiser Permanente have gone on strike four other times between 2012 and 2015 over similar issues, Rosselli said.

In October 2015, the threat of an open-ended strike was averted when the union and Kaiser agreed to a contract, which included promises to hire hundreds of clinicians to improve mental health care patient access.

And while Kaiser Permanente has hired hundreds more mental health profession­als since then, Rosselli said, patient care and access have stayed the same or worsened as the health care provider has expanded its client base significan­tly and some caregivers have left.

The strike will kick off at the San Francisco Medical Center at 2425 Geary Boulevard at 6 a.m. today.

Pickets are also planned at the San Jose Medical Center, at 275 Hospital Parkway, and several Southern California locations.

On Tuesday, demonstrat­ions are planned at the Oakland Medical Center at 3600 Broadway, followed by an afternoon town hall discussion.

Demonstrat­ions are also planned throughout the week at Bay Area Kaiser facilities in cities including Santa Clara, Richmond, Vallejo, Walnut Creek, San Leandro, and San Rafael.

A full list of strike dates and locations can be found on the union’s website.

“We’re very disappoint­ed that they’re bringing our patients into the middle of this,” Gaskill-Hames said of the strike.

“We feel like these conversati­ons should be happening at the bargaining table.”

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