The Mercury News

Facebook literally cannot be deleted from some Samsung phones

Social media giant says disabled version of app does not collect data

- By Hamza Shaban

Facebook will always be around, at least for some people who own Samsung smartphone­s.

Some Samsung devices come preloaded with a Facebook app that owners can’t remove; the app can only be disabled.

Facebook told The Washington Post on Wednesday that the disabled version of the app acts as if it has been deleted and does not collect data about a user’s activity or send informatio­n to the social network.

But that may sound like cold comfort to users who don’t want Facebook on their phones, or to other app developers whose software doesn’t come automatica­lly installed on popular smartphone­s.

Facebook said it has partnershi­ps with other phone manufactur­ers, mobile operators and operating systems to pre-install its app. But the company would not disclose the names of the other companies it has such agreements with and declined to share the financial details of the partnershi­ps. Facebook said the preinstall­ed app allows users to hop on the social network right out of the box.

Bloomberg first reported on

the pre-installed app.

Samsung told The Post on Wednesday: “We’re providing a preloaded Facebook app on select smartphone models with the option to disable it. The app is no longer running when it is disabled.”

That the Facebook app can’t be removed from certain phones is especially significan­t. The company has faced a public backlash over its data privacy controvers­ies and the perceived negativity on the platform. According to a recent survey by the Pew Research Center, 1 in 4 Americans have deleted the Facebook app from their phones.

Preloading software that users didn’t explicitly ask for isn’t unique to Samsung, and app developers besides Facebook have similar partnershi­ps with hardware manufactur­ers. As Bloomberg noted, T-Mobile customers who use the Samsung Galaxy S9 smartphone will find dozens of preloaded apps on their device - Facebook and Amazon among them. T-Mobile also lists a host of Google apps pre-installed on the phone, including YouTube, Gmail and Chrome. Google’s Android operating system is the software that powers the phone.

Apple’s iPhone comes with many built-in Apple apps. While they can be deleted using the latest version of the operating system, an earlier iteration doesn’t allow users to delete built-in apps; they can only be removed from the home screen.

 ?? BLOOMBERG NEWS ?? Despite Facebook’s assurance that the disabled social network doesn’t collect data, some users do not want the app on their device.
BLOOMBERG NEWS Despite Facebook’s assurance that the disabled social network doesn’t collect data, some users do not want the app on their device.

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